Nathaniel Gibson

Processed orders, maintained accounts, and assisted in warehouse management.

• Assisted in identifying customer needs and providing tailored product recommendations.
• Developed knowledge of product features and benefits to effectively communicate with customers.
• Supported sales team by preparing promotional materials and presentations for client meetings.
• Engaged with customers to build relationships, enhancing overall satisfaction and loyalty.
• Increased sales revenue by establishing new client relationships and nurturing existing ones.

• Diagnosed and repaired vehicle issues using advanced diagnostic tools and software.
• Performed routine maintenance services, ensuring optimal vehicle performance and safety compliance.
• Collaborated with team members to streamline repair processes, enhancing workflow efficiency.
• Assisted in training new technicians on proper procedures and best practices for vehicle servicing.
• Maintained accurate service records for all completed repairs and maintenance tasks, ensuring compliance with industry standards.

• Conducted thorough inspections of vehicles to identify potential problems and recommend solutions proactively.
• Researched technical service bulletins to stay updated on manufacturer guidelines and repair techniques.
• Maintained a clean and organized work environment, demonstrating pride in personal workspace while contributing to overall shop cleanliness.
• Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
• Serviced vehicles according to OEM recommended maintenance schedules for oil changes, engine tune-ups and fluid changes.
• Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
• Replaced damaged, missing, or defective parts with new and refurbished components.
• Changed, rotated, and balanced tires on different types of vehicles.
• Inspected and tested vehicles and completed preventive maintenance such as engine tune-ups, oil changes, tire rotations, wheel balancing, and filter replacement.
• Troubleshot and diagnosed faults with vehicle systems and components using OEM-specific code readers, diagnostic trees, and online knowledge bases.
• Analyzed and located malfunctions in brakes, motors, switches, and control systems.
• Completed customer orders and warranty services according to manufacturer specifications.