Proactive and versatile professional dedicated to quickly adapting to new challenges. Strong problem-solving abilities and a proven track record of fostering strong relationships with clients and team members. Focused on supporting team success and achieving positive results.
Overview
1
1
Certification
32
32
years of professional experience
Work History
Sales Representative
Leitz Tooling Systems LP
Garland, TX
11.2020 - Current
Sales and Service Rep covering Houston and East Texas Regions. Provide pick and delivery of customers tools for service. Educated contacts on new products and promotional offers, driving additional sales to support company financial goals. Adjusted route to fit proper logistics and availability for direct contact with accounts. Work in the field travel and work from home and hotel when route is completed. Enter work orders into company system. Handle emails from customers, supervisor, Regional sales manager, CEO U.S. division, Accounts Dept. and Shop foreman. Approached customers with discontinued products to recommend suitable replacements. Identified potential customers through research and networking. Finalized orders and provided quotes using internal software to streamline order processing. Currently training for supervisory role. Report directly to supervisor, Regional Sales manager and CEO of U.S. division.
Managed customer accounts for Leitz Tooling Systems LP industrial tooling clients.
Prospected new business opportunities within manufacturing and woodworking markets.
Presented tooling solutions and product features to customer decision makers.
Music Composer
Chad Laniewski Music / Media Music Composers
Conroe, TX
01.2014 - Current
Composed music for TV, film, and media, enhancing emotional engagement and storytelling. Operated music licensing library, ensuring streamlined access to resources for media production. Mixed and mastered recordings for final production stage, delivering polished tracks for media outlets. Managed licensing agreements for music projects, register songs with the song-writing organization.
Orchestrated themes for film, television, and commercial placements.
Arranged musical parts for studio sessions and production workflows.
Composed music for TV, film, and media, enhancing emotional engagement and storytelling. Operated music licensing library, ensuring streamlined access to resources for media production. Mixed and mastered recordings for final production stage, delivering polished tracks for media outlets. Managed licensing agreements for music projects, registered songs with the song-writing organization.
Tech / Customer Service
Lube Tech Inc
Magnolia, TX
10.2018 - 11.2020
Performed vehicle maintenance, customer service, and cash handling to support store operations. Ensured store visual standards through consistent cleaning and organization, enhancing customer experience.
Inspected vehicles for fluid leaks and service needs at Lube Tech service bays.
Replaced engine oil and filters using shop tools and safety procedures.
Checked tire pressure, battery condition, and fluid levels during routine service.
Company owner - operator
PickUp
Houston, TX
06.2016 - 10.2019
Directed PickUp business strategy across operations, sales, and customer service.
Managed PickUp client relationships and resolved service issues promptly.
Oversaw daily PickUp workflows, scheduling, and team coordination.
Transported clients to preferred destinations, ensuring timely and safe arrivals. Organized and maintained records of client interactions and transactions, facilitating streamlined communication., daily, weekly and monthly goal sets.
Sales / CSR
Lambs Tire & Automotive
Cedar Park, TX
12.2017 - 06.2018
Explained tire and automotive service options to customers clearly
Answered customer calls at Lambs Tire & Automotive with courteous service
Scheduled service appointments and coordinated repair timing with shop staff
Presented service repair options to customers, contacting vendors for quality parts at reasonable costs to minimize repair expenses. Informed customers of additional services during routine maintenance to enhance vehicle performance. Delivered friendly and efficient service, facilitating customer requests during vehicle repairs. Assisted customers with specific requests during vehicle repairs.
(Please note that I had to abruptly leave this company due to unforeseen circumstances and move immediately back to the Houston area)
Bus Driver
Transportation Dept
Magnolia, TX
05.2015 - 05.2016
Operated Transportation Dept buses along assigned routes and schedules.
Executed routes for safe and timely pickup and delivery of students.
Inspected buses before trips for safety and readiness.
Assisted passengers with safe boarding, seating, and exits.
Route Sales Rep
Culligan Water Office & Home Delivery
Houston, TX
10.2013 - 10.2014
Delivered bottled water to office and home delivery customers on assigned routes.
Delivered products and executed sales to customer locations. Promoted new product line through in-person and phone sales.
Organized and loaded water products onto delivery vehicles for daily routes.
Collected empty bottles and exchanged them during customer deliveries.
Driver
TransForce Inc
Houston, TX
04.2013 - 10.2013
Operated tractor-trailers for TransForce driving assignments across regional routes.
Operated vehicle for diverse temporary assignments, ensuring timely and safe transportation across multiple locations.
Inspected vehicles before trips, checking brakes, tires, lights, and fluids.
Verified shipping papers and delivery instructions before departure.
Route Sales Representative
Coca-Cola Corporation
Houston, TX
07.2012 - 10.2012
Delivered Coca-Cola beverages to retail accounts along an assigned route.
Merchandised coolers and displays using Coca-Cola brand standards.
Rotated product stock to maintain freshness and proper shelf placement.
Delivered soft drinks and filled vending machines to maintain inventory and customer satisfaction. Managed delivery routes during absences to ensure uninterrupted service and support team operations.
Route Sales Rep
Custom Food Group
Houston, TX
05.2011 - 05.2012
Houston, TX
Delivered and sold vending products on designated routes. Covered routes in the absence of regular representatives, ensuring uninterrupted service and sales.
Delivered Culligan water products to office and home customers along assigned routes.
Loaded delivery truck with bottles, coolers, and filtration supplies before route departure.
Collected empty bottles and equipment from customer locations for return processing.
Route Sales Representative
Nestlé Waters North America
Houston, TX
07.2008 - 08.2010
Delivered Coca-Cola beverages to retail accounts along assigned routes.
Delivered products and managed sales for residential and commercial accounts. Conducted in-person and phone sales to promote a new product line.
Organized and replenished coolers and shelves with chilled soft drink products in retail locations.
Rotated inventory using first-in, first-out merchandising practices.
Driver / guard
Brinks Armored Transport
Houston, TX
12.2007 - 07.2008
Transported cash and valuables in armored vehicles for Brink's secure transport operations.
Drove armored truck to customer locations, securing and protecting property entrusted to my care.
Followed strict security procedures during pickups, deliveries, and cash handling.
Inspected armored truck condition before routes and reported safety concerns immediately.
Route Sales Rep
Cintas Corporation
10.2005 - 12.2007
Delivered Culligan office and home water orders across assigned routes.
Delivered products and managed sales at customer locations. Promoted new product line through in-person and phone sales.
Replaced empty bottles and serviced water coolers at customer locations.
Loaded delivery trucks with products for efficient distribution of bottled water, coolers, and related supplies.
Corrections Officer
Texas Dept. Of Criminal Justice
Huntsville, TX
10.2004 - 04.2007
Secured and maintained custody of offenders within prison unit to ensure overall safety. Conducted thorough searches of offenders to enhance safety and security of the facility and housing areas.
Supervised offender movement and maintained custody procedures within the Texas Department of Criminal Justice units.
Monitored offender behavior and enforced institutional rules during daily operations.
Conducted offender counts, headcounts, and security checks across housing and work areas.
General Manager Jiffy Lube International
Jiffy Lube
Spring, TX
03.1995 - 07.2003
Led daily service operations in Jiffy Lube quick-lube center
Oversaw daily store operations, ensuring efficient opening and closing procedures. Facilitated employee interviews and training to enhance team skills and service quality. Scheduled employees to align staffing with operational needs and control labor costs.
Managed technician schedules and front counter workflow
Trained staff on oil changes, inspections, and customer service
Education
Ministry (Certification) - Minister
Christian Leaders Institute
04-2018
Certification - Correctional Officer
Texas Dept of Criminal Justice
Huntsville, TX
10-2004
High school -
Klein High School
Spring, TX
01-1991
Skills
Automotive estimating
Computer skills
Lead generation
Consultative selling
Customer Service
CSR
Sales
Sales strategy
Management
Box Truck
Scheduling
Sourcing
Microsoft Office
English
Service writing
Microsoft Word
Business-to-business Sales
Automotive service
Route delivery
Data Entry
Phone etiquette
Business development
Needs analysis
Service management
Training
Deal closing
Account management
Customer support
Organizational skills
Retail sales
Automotive repair
SALES
Closing sales
B2B
Order entry
Route planning
Quote preparation
Territory sales
Customer relations
Product promotion
Relationship building
Problem solving
Time management
Detail orientation
Revenue generation
Needs assessment
Sales consultation
Sales closing
Complex problem solving
Strategy development
Customer Data Management
Market Research
Client Communication
Negotiation Techniques
Sales Protocols
Customer Conflict Resolution
Sales Crisis Management
Market Awareness
Verbal communication
Sales Decision Making
Customer Retention Strategies
Ethical conduct
Sales Negotiation
Customer Engagement
Sales Documentation
Empathy training
Integrity training
Sales Resilience
Competitive Analysis
Client Management
Sales Metrics Tracking
Sales Conflict Management
Sales Risk Management
Sales Crisis Planning
Team collaboration
Sales Compliance
Sales Risk Mitigation
Sales Policy Compliance
Sales Quality Control
Sales Relationship Management
Sales Policy Development
Sales Strategy Development
Customer Needs Awareness
Personal Information
Driving License: Class B CDL, CDL B, Driver's License
Availability: Anywhere
Work Permit: Authorized to work in the US for any employer
Certification
Class B CDL, CDL B, Driver's License
Additional information
SKILLS
Management experience of nearly 10 years with training employees, employee scheduling, bank deposits, product ordering and purchasing, inventory of store product and merchandise. Route Delivery / sales experience of 13 years. Customer service experience of over 20 years. B2B sales and account management. Development and maintaining good business relationships with customers and clients. Sales of current products and promotion of new products and promotions. Word, Excel.