Nathaniel Gilgo
Greenville,NC
Summary
Driven and adaptable, I excel in problem-solving and communication, demonstrated during my 6.5 year tenure at Corning Incorporated. Leveraging a strong technical mindset and a continuous desire to learn, I effectively enhanced team dynamics and operational efficiency. My background in engineering and customer service showcases a unique blend of analytical and interpersonal skills, contributing to significant process improvements.
Overview
9
9
years of professional experience
Work History
Customer Service Lead/Crew Trainer
Food Lion
03.2015 - 01.2018
- Enhanced customer satisfaction by efficiently processing their groceries while also maintaining friendly conversation
- Handled customer complaints quickly with patience
- Learned time management skills, determining priorities for the job in a timely manner
- Trained and mentored new co-workers to help them learn all the skills necessary to be the best employee they could be
Engineering Technician Intern
Corning Inc
01.2018 - 05.2018
Manufacturing Shift Technician II
Corning Incorporated
05.2018 - 07.2024
Education
Bachelor of Science - Industrial Engineering Technology
East Carolina University
Greenville, NC2025
Associate of Science - Mechanical Engineering Technology
Cape Fear Community College: North Campus
Castle Hayne, NC2018
High School Diploma -
Topsail High School
Hampstead, NC2016
Skills
- Highly successful in utilizing math, science, and other available tools to solve problems
- Desire to learn more and better himself everyday when he walks into work
- Great technical mindset, can find the source and resolve problems quickly
- Excellent team player with a very positive attitude
- Adaptable to any changes that may come up randomly in a situation and ready to quickly change direction accordingly
- Communicative with co-workers and people in general, effectively sharing ideas with others
- Self-Directed; always staying on task and capable of prioritizing projects
Interests
- Enjoys meeting new people, playing guitar, playing basketball, mountain biking, and fishing
Timeline
Manufacturing Shift Technician II
Corning Incorporated
05.2018 - 07.2024
Engineering Technician Intern
Corning Inc
01.2018 - 05.2018
Customer Service Lead/Crew Trainer
Food Lion
03.2015 - 01.2018
Bachelor of Science - Industrial Engineering Technology
East Carolina University
Associate of Science - Mechanical Engineering Technology
Cape Fear Community College: North Campus
High School Diploma -
Topsail High School
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