Nathaniel Gonzales
Sanger,CA
Summary
Seasoned in the fast food industry with hands-on experience in all areas including customer service, food preparation, and cash handling. Known for maintaining high standards of cleanliness and efficiency while delivering exceptional service to customers. Strong ability to learn new tasks quickly while demonstrating initiative and problem-solving skills. Successfully boosted customer satisfaction in previous role by ensuring timely order fulfillment and maintaining a welcoming environment.
Proactive professional with experience executing quality care in high-pressure situations. Deep knowledge of emergency medicine with outstanding team communication skills. Proudly demonstrated commitment, compassion, and reasoned thinking while performing tasks rapidly to enhance patient outcomes.
Overview
2
2
years of professional experience
Work History
Fast Food Worker
Wendys Restaurant
Fresno, California
07.2023 - Current
- Assisted customers with menu selections, answered questions about ingredients, and provided information on pricing.
- Built brand loyalty and accomplished customer satisfaction by working well with other food service team members.
- Stored food in designated areas following wrapping, dating, food safety and rotation procedures.
- Boosted customer satisfaction by quickly addressing and resolving complaints with food or service.
- Kept accurate records of sales transactions for end-of-day reconciliation purposes.
- Measured ingredients according to specified recipes to reduce waste.
- Processed cash and credit card payments, promptly returning receipts, coin, bills and payment cards to customers.
Firefighter
Sanger High School
Sanger, CA
08.2022 - 07.2023
- Responded immediately to alarms for fires, vehicle accidents, and other emergency situations.
- Administered emergency treatment and medical care to people injured in accidents and fires.
- Extinguished flames and embers to suppress fires with shovels and hand-driven water or chemical pumps.
- Checked hoses and breathing masks after fire calls to determine proper functionality.
- Maintained firefighting equipment, including hoses and ladders, on a daily basis.
- Laid hose lines and operated nozzles, pumps, hydrants and fire extinguishers.
- Held nozzles and directed streams of fog, chemicals or water to combat fires.
Education
High School Diploma -
Sanger High School
Sanger, CA07-2023
Some College (No Degree) - Emergency Management
Sanger High School
Sanger, CASome College (No Degree) - Fire Science
Sanger High School
Sanger, CASkills
- POS operation
- Food presentation
- Inventory storage
- Foodservice standards
- Pressure control understanding
- Composure under high pressure
- Canine anatomy understanding
- Customer service understanding
- Criminal Justice Understanding
- Health and Wellness Understanding
- SAP workflow management
- Calm and professional under pressure
- Quality control understanding
- Project planning
- PPE use
- Training & Development
- Leadership
- First Aid/CPR
- Bleeding control
- Respiratory emergencies
- Trauma management
- Adult first aid
- Seizure management
- Choking relief
- Shock management
- Fracture stabilization
- Stroke recognition
- AED operation
Timeline
Fast Food Worker
Wendys Restaurant
07.2023 - Current
Firefighter
Sanger High School
08.2022 - 07.2023
High School Diploma -
Sanger High School
Some College (No Degree) - Emergency Management
Sanger High School
Some College (No Degree) - Fire Science
Sanger High School