Nathaniel Guyton
Paulding,OH
Summary
Dedicated professional with a proven track record at Ashland University, enhancing sales and customer loyalty through exceptional service and upselling. Expert in inventory management and customer assistance, blending organizational abilities with empathy. Achieved significant improvements in store efficiency and customer satisfaction, demonstrating a strong work ethic and integrity. Enthusiastic retail team member maintained orderly store, keeping shelves properly labeled. Strong customer service and sales skills backed up by strong product knowledge. Friendly and engaging professional with talents in customer engagement and issue resolution.
Overview
3
3
years of professional experience
Work History
Bookstore Clerk
Ashland University
08.2024 - Current
- Boosted sales through skillful upselling and promotion of store events and loyalty programs.
- Improved store efficiency with thorough inventory management and timely restocking of shelves.
- Worked closely with department leads to optimize floor layout based on sale trends.
- Handled special orders for customers, including procuring hard-to-find titles or obtaining author-signed copies.
- Provided excellent customer service, addressing inquiries and resolving issues promptly.
- Developed a loyal customer base by consistently delivering exceptional service and knowledgeable recommendations.
- Supported team members with effective communication and collaboration in daily tasks.
Cashier, Produce Clerk, MOD, Night Stock
Chief Super Market
08.2021 - 08.2024
- Operated cash register to record transactions accurately and efficiently.
- Helped customers complete purchases, locate items, and join reward programs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Performed cash, card, and check transactions to complete customer purchases.
- Worked flexible schedule and extra shifts to meet business needs.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Restocked and organized merchandise in front lanes.
- Handled cash with high accuracy and took care to check bills for fraud.
- Assisted customers with returns, refunds and resolving transaction issues.
- Stocked, tagged and displayed merchandise as required.
- Welcomed customers and helped determine their needs.
- Greeted customers entering store and responded promptly to customer needs.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
Lawn and Garden Associate
Walmart
02.2022 - 07.2022
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Managed efficient cash register operations.
- Collaborated with team members to create visually appealing displays that showcased seasonal plants and products.
- Delivered assistance in assembling garden furniture sets for display purposes as well as customer orders upon request.
- Sought out customers to help and offered immediate assistance with locating items and making selections.
Education
Bachelor of Science - Integrated Mathematics
Ashland University
Ashland, OH05-2028
Skills
- Patience and Empathy
- Organizational abilities
- Cash handling proficiency
- Store Organization
- Transaction Processing
- Customer Service
- Customer Assistance
- Work Ethic and Integrity
- Time management skills
- Cash Handling
- Customer service focus
- Employee engagement
Timeline
Bookstore Clerk
Ashland University
08.2024 - Current
Lawn and Garden Associate
Walmart
02.2022 - 07.2022
Cashier, Produce Clerk, MOD, Night Stock
Chief Super Market
08.2021 - 08.2024
Bachelor of Science - Integrated Mathematics
Ashland University
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