Summary
Overview
Work History
Education
Skills
Timeline
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Kaya Hines

Decorah,IA

Summary

Enthusiastic retail team member maintained orderly store, keeping shelves properly labeled. Strong customer service and sales skills backed up by strong product knowledge. Friendly and engaging professional with talents in customer engagement and issue resolution.

Overview

4
4
years of professional experience

Work History

Bookstore Clerk

Wartburg College
01.2023 - Current
  • Increased customer satisfaction by providing personalized assistance.
  • Enhanced customer experience by maintaining a clean, organized, and visually appealing store environment.
  • Improved store efficiency with thorough inventory management and timely restocking of shelves.
  • Worked closely with department leads to optimize floor layout based on sale trends.

Waitress

Oneota Golf & Country Club
05.2020 - Current
  • Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
  • Managed high volume of customers during peak hours, maintaining prompt and efficient service.
  • Maintained a clean and organized dining area, contributing to a pleasant atmosphere for guests.
  • Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.

Dental Office Rover

Northeast Iowa Pediatric Dentistry
06.2023 - 08.2023

Worked with dental assistants, hygienists, and the lead dentist. Sanitized instruments, cleaned rooms, held hands, and shadowed the doctor. Learned instrument names and what every day is like in a dental office.

  • Enhanced patient safety by staying vigilant during work, ensuring a secure environment for all patients.
  • Managed multiple bookings simultaneously, maintaining high-quality care standards for each patient regardless of workload demands.

Education

Biology Pre-Dentistry

Wartburg College
Waverly, IA
05.2026

Skills

  • Patience and Empathy
  • Organizational abilities
  • Cash handling proficiency
  • Customer Service
  • Problem-Solving
  • Honest and Dependable
  • Reliable and Responsible
  • Cleaning and sanitizing
  • Team Collaboration
  • Cooperative Attitude

Timeline

Dental Office Rover

Northeast Iowa Pediatric Dentistry
06.2023 - 08.2023

Bookstore Clerk

Wartburg College
01.2023 - Current

Waitress

Oneota Golf & Country Club
05.2020 - Current

Biology Pre-Dentistry

Wartburg College
Kaya Hines