Nathaniel Kurosky
Warsaw
Summary
Experienced in delivering exceptional customer service, prioritizing effective communication through both written and verbal means. Keen ability for active listening, excelling in analyzing and solving problems efficiently. Motivated student pursuing a degree in Cognitive Science, currently gaining valuable experience as a Research Assistant, honing skills in creating, running, and aggregating studies.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Research Assistant
INDIANA UNIVERSITY BLOOMINGTON
01.2024 - Current
- Created statistical models in Python
- Used Excel to create data sheets for our experiments
- Assisted creating posters for our experiments
- Assisted in creating a Qualtrics survey about futurism and optimism in relation to the 2024 Eclipse
- Assisted in creating a game in which measured peoples decision making, and their willingness to be dishonest within the game
- Presented research and results at Midwest Cognitive Science Conference 2024
- Adhered to laboratory safety procedures to maintain compliance with quality control standards.
Customer Service Representative
CallNet Call Center Services
08.2024 - Current
- Helped clients from a large variety of fields including: child abuse hotlines, pharmacy's, apartment lines, truck drivers, and much more.
- Exhibited high energy and professionalism when dealing with clients and staff.
- Responded to clients requests, offering excellent support and tailored recommendations to address needs.
- Show cased high levels of adaptability & patience to handle each individual clients need.
Team Captain
Indiana University ESports
08.2024 - Current
- Took on a leadership role to help my teammates grow and create a safe and efficient space to communicate
- Worked with prospective new recruits to create an open and meaningful dialogue
- Spent one on one time with others to help create a more comfortable learning environment when needed
Writing Club President
Ivy Tech Community College
08.2018 - 05.2019
- Recruited 30 members with the use of digital media and participating in club fairs
- Organized weekly meetings with one faculty member present and 20+ members
- Created a budget for multiple club events on campus and traveling to Chicago's American Writing Museum
Cattle Farmer
Family Farm
01.2016 - 05.2018
- Feeding, watering, tending to calves and raising them for auction
Education
Bachelor of Arts - Cognitive Science
Indiana University Bloomington
Bloomington, Indiana04-2026
Associates Degree - General Studies
Ivy Tech Community College
Warsaw, IN05.2019
Skills
- Proficient Issue Resolution
- Time Allocation
- Account Management
- Effective Multi-Tasking
- High-Speed Typing
- Effective Communication
- Academic Research
- Collaborative Team Engagement
- Statistical modeling
Coursework
- Abnormal Psychology - Developed Research Methods
- Cognitive Psychology - Researching and Presenting Findings
- Social Psychology - Studied how Social Groups Function
Certification
- Certified in Human Research - Social/Behavioral Researchers, Indiana University
Timeline
Customer Service Representative
CallNet Call Center Services
08.2024 - Current
Team Captain
Indiana University ESports
08.2024 - Current
Research Assistant
INDIANA UNIVERSITY BLOOMINGTON
01.2024 - Current
Writing Club President
Ivy Tech Community College
08.2018 - 05.2019
Cattle Farmer
Family Farm
01.2016 - 05.2018
Bachelor of Arts - Cognitive Science
Indiana University Bloomington
Associates Degree - General Studies
Ivy Tech Community College
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