NATHANIEL MANUSON
20 Franklin Street #503 San Francisco ,CA
Summary
Genuine, empathetic worker offering excellent communication skills in challenging environments. Delivering quality treatment to patients with HIV through education, resources and advocacy. Motivated professional offering value to any organization in need of great collaboration, interpersonal and multitasking abilities. Meets tight deadlines. Accomplished Program Coordinator offering experience implementing new and innovative programs aimed at meeting the needs of the consumer. Highly skilled at building lasting relationships within the community
Overview
16
16
years of professional experience
Work History
Wellness Clinic Program Manager
San Francisco Community Health Center
05.2023 - 09.2024
- Managed and supervised administrative and daily program operations, complying with policies and regulations.
- Support Front Main Reception
- Developed strategic plans, setting clear objectives and achievable milestones for the team.
- Developed , managed internal Client incentives policy .
- Offered support to CM team
- Offered casemanagement services to patients when needed.
TACE Program Supervisor
San Francisco Community Health Center
07.2022 - 04.2023
- Helped team members improve productivity and performance through hands-on coaching in order to achieve company objectives.
- Delegated tasks to staff and volunteers during daily activities and organized events.
- Oversaw client caseload for non-profit agency, managed assessments and functional analyses, developed individualized treatment plans and measured ongoing effectiveness of plans.
- Demonstrated strong leadership skills under challenging circumstances, effectively managing team dynamics during periods of transition or high-stress environments.
- Monitored ongoing cases closely, adjusting case management strategies as needed based on evolving circumstances or new information.
- Collaborated with multidisciplinary teams to address client needs and formulate tailored support strategies.
HIV Medical Case Manager
San Francisco Community Health Center
08.2016 - 08.2022
- Counseled clients infected with HIV on available community resources.
- Collected demographic and medical information to conduct intake for patients with HIV.
- Administered medication to patients according to strict schedules.
- Tracked patient or client care and followed through to provide service effectiveness.
- Provided information to access financial assistance, legal aid or housing.
- Advocated for clients to resolve medical or personal crises.
- Collaborated with other professionals to assess client needs.
- Modified treatment plans to accommodate changes in clients' health or progress.
- Educated HIV patients on methods to use to avoid spreading disease to other individuals.
- Documented and maintained client records with strict attention to confidentiality.
HIV Care Navigator
Asian & Pacific Islander Wellness Center
09.2008 - 05.2016
- Counseled patients on health maintenance through lifestyle modifications and medications.
- Organized timely and accurate referrals to help patients obtain health care services and access available resources.
- Stayed current on community-based resources and services useful to patients.
Education
San Francisco State University
San Francisco, CAMental Health Counseling
RAMs Inc.
San Francisco02.2015
Community Health Worker
SF City College
San Francisco02.2009
Certified Phlebotomist Technician - Plebotomy
Plebotomy Unlimited Vocational
San Francisco03.2008
Skills
- Staff Training Experience
- Community Outreach
- Conflict Resolution
- Team Building
- Reliable & Trustworthy
- People Skills
- Good Work Ethic
Timeline
Wellness Clinic Program Manager
San Francisco Community Health Center
05.2023 - 09.2024
TACE Program Supervisor
San Francisco Community Health Center
07.2022 - 04.2023
HIV Medical Case Manager
San Francisco Community Health Center
08.2016 - 08.2022
HIV Care Navigator
Asian & Pacific Islander Wellness Center
09.2008 - 05.2016
San Francisco State University
Mental Health Counseling
RAMs Inc.
Community Health Worker
SF City College
Certified Phlebotomist Technician - Plebotomy
Plebotomy Unlimited Vocational
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