
Dynamic and dedicated professional with a strong background in customer service excellence at Chipotle and café management at Miami Valley Christian Academy. Proven ability to train and mentor students, fostering faith-based character development while ensuring operational efficiency. Skilled in conflict resolution and adept at quick learning, contributing to a positive and engaging environment.
Official position title is 'Café Coordinator'
I manage coffee bar activities within an educational institution, engaging students in work experience while serving coffee to entire school community throughout day.
- Supervised daily operations of the school café, ensuring smooth, efficient, and customer-focused service.
- Trained and mentored high school students in barista skills, customer service etiquette, and café management.
- Developed training materials and standard operating procedures for consistent drink quality and safety.
- Oversaw inventory, ordering, and equipment maintenance to ensure cost-effective operation.
- Collaborated with teachers and administration to integrate café work into student learning and soft skills development.
- Thrived in various crew member roles across store (line, register, grill, dishes)
- Showed exceptional proficiency, surpassing peers and achieving excellence in my roles.
- Exhibited reliability and preparedness to perform during critical moments and peak hours