Nathaniel Napthen
Canton,MI
Summary
Dynamic and dedicated professional with strong communication skills and a flexible work schedule, honed at Quickpass Carwash. Proven ability to deliver exceptional customer service while optimizing workflow. Recognized for attention to detail and physical stamina, ensuring high-quality service and customer satisfaction in fast-paced environments.
Overview
4
4
years of professional experience
Work History
Car Wash Attendant
Quickpass Carwash
Canton, MI
05.2024 - Current
- Operated car wash equipment to deliver efficient and high-quality service.
- Assisted customers with vehicle care and ensured satisfaction during service.
- Greeted customers and assessed needs to recommend suitable car wash services.
- Demonstrated attention to detail while performing various tasks such as prepping cars, operating machinery, and applying cleaning solutions.
- Adhered to all safety protocols, reducing the risk of accidents and injuries on site.
- Optimized workflow by rotating between different roles within the car wash process as needed.
Crew Member Cook
Wendys Restaurant
Canton, MI
09.2022 - 04.2023
- Prepared and cooked menu items according to established recipes and quality standards.
- Maintained cleanliness and organization of kitchen workspace to ensure safety compliance.
- Assisted in training new crew members on food preparation procedures and safety protocols.
- Operated kitchen equipment, including fryers, grills, and ovens, with proficiency and care.
- Monitored inventory levels to ensure sufficient stock of ingredients for daily operations.
- Collaborated with team members to optimize workflow during peak service hours.
- Implemented best practices for food storage and handling to minimize waste and enhance freshness.
- Provided exceptional customer service by addressing inquiries and ensuring satisfaction with meals.
- Handled high-pressure situations effectively, maintaining composure during rush periods while continuing to deliver exceptional service quality.
- Maintained a clean and organized kitchen environment for optimal food safety and quality assurance.
Crew Member
Arbys Resturant
Canton, MI
08.2022 - 08.2022
- Provided exceptional customer service by engaging with guests and addressing inquiries promptly.
- Maintained cleanliness and organization of workstations, ensuring compliance with health and safety regulations.
- Collaborated with team members to manage high-volume orders during peak hours, maintaining service quality.
- Executed cash handling responsibilities accurately, processing transactions in a fast-paced environment.
Courtesy Clerk
Kroger
Canton, MI
06.2021 - 07.2022
- Bagged customer items efficiently using proper techniques to protect delicate items and separate different groups of merchandise.
- Maintained cleanliness of store premises, resulting in an inviting shopping environment for customers.
- Returned unwanted items to correct store locations and restocked shelves.
- Collected more than 50 shopping carts from parking lot daily and cleaned and dried soiled and wet carts.
- Addressed customer needs for price checks and merchandise retrieval from upper shelves or stockroom.
- Assisted elderly or disabled customers with loading groceries into vehicles upon request, demonstrating compassion and care in all interactions.
Education
GED - High School
Salem High School
Canton, MI05.2024
Skills
- Flexible work schedule
- Strong communication skills
- Teamwork and contribution
- Customer service
- Physical stamina and strength
- Multitasking and organization
Timeline
Car Wash Attendant
Quickpass Carwash
05.2024 - Current
Crew Member Cook
Wendys Restaurant
09.2022 - 04.2023
Crew Member
Arbys Resturant
08.2022 - 08.2022
Courtesy Clerk
Kroger
06.2021 - 07.2022
GED - High School
Salem High School