Summary
Overview
Work History
Education
Skills
Interests
Timeline
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Nathaniel Osthus

Orange County,CA

Summary


Experienced with customer relationship management, ensuring high levels of customer satisfaction and retention. Utilizes persuasive communication techniques to drive sales and foster customer loyalty. Track record of effectively collaborating with team members to achieve sales objectives and maintain positive work environment.

Overview

5
5
years of professional experience

Work History

Manufacturing Technician

Oliviers Silkscreen and Embroidery
01.2021 - 09.2022
  • Maintained a safe work environment by enforcing safety protocols and conducting routine inspections.
  • Troubleshot equipment issues, minimizing downtime and keeping production on track to meet deadlines.
  • Made sure that products were produced on time and are of good quality.
  • Increased overall productivity by training new technicians and providing ongoing support to team members.
  • Performed routine equipment calibration to maintain consistent product quality and adherence to specifications.

Sales Associate Specialist

Huntington Surf And Sport
06.2017 - 01.2021
  • Provided accurate information about promotions, customer programs, and products, helping drive high customer retention.
  • Consistently maintained store cleanliness and visual appeal, ensuring an inviting atmosphere for customers.
  • Developed a comprehensive understanding of product offerings and effectively communicated this knowledge to potential buyers, helping them make informed decisions.
  • Greeted customers and helped with product questions, selections, and purchases.
  • Organized store merchandise racks and displays to promote and maintain visually appealing environments.
  • Answered questions about store policies and addressed customer concerns.
  • Contributed to a positive work environment by collaborating with team members and offering support when needed.
  • Stayed up-to-date on industry trends and competitor activities, adjusting sales tactics accordingly for continued success.
  • Maximized customer satisfaction with personalized service, addressing concerns promptly and professionally.
  • Skillfully navigated challenging situations with customers, resolving issues swiftly and professionally to maintain brand reputation.
  • Performed regular audits of merchandise displays, ensuring proper pricing, signage, and stock levels were maintained at all times.
  • Played a key role in achieving store-wide performance goals through diligent adherence to company standards and commitment to continuous improvement.
  • Increased sales revenue by building strong customer relationships and providing tailored product recommendations.
  • Helped customers complete purchases, locate items, and join reward programs.

Education

Bachelor of Science - Industrial Design

California State University, Long Beach
Long Beach, CA
04-2026

Skills

  • Teamwork and collaboration
  • Customer service
  • Problem-solving skills
  • Listening skills
  • Excellent people skills
  • Reliable and punctual
  • Goal oriented
  • Exceptional customer service
  • Multi-tasking strength

Interests

  • I have participated in various sports activities for physical activity, camaraderie, and personal growth
  • High-Intensity Interval Training, Muay Thai
  • Enjoy participating in Surfing and Skating for overall physical and mental well-being
  • Enthusiast of surfboard shaping, exploring craftsmanship and hydrodynamics
  • Interested in the art and science of surfboard shaping
  • Ocean enthusiast
  • Enthusiastic vinyl record collector with a passion for analog sound and music history

Timeline

Manufacturing Technician

Oliviers Silkscreen and Embroidery
01.2021 - 09.2022

Sales Associate Specialist

Huntington Surf And Sport
06.2017 - 01.2021

Bachelor of Science - Industrial Design

California State University, Long Beach

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Nathaniel Osthus