Nathaniel Rebollosa

Big 5 Sporting Goods

Mesa, AZ

03.2021 - 10.2024

Maintained knowledge of sales and promotions, return policies and security practices.
Described merchandise and explained use, operation and care.
Assisted customers with product selection, sizing and styling.
Answered customer inquiries regarding product features, pricing, and availability.
Assessed customer needs to provide assistance and information on product features.
Greeted customers and provided exceptional customer service.
Analyzed sales data to identify trends and adjust sales strategies accordingly.
Assisted teammates with sales-processing tasks to meet daily sales goals.
Ticketed, arranged and displayed merchandise to promote sales.
Maintained records related to sales for store management.
Handled customer complaints in a professional manner.
Helped customers find specific products, answered questions, and offered product advice.
Provided accurate information about products, prices and services.
Adapted sales strategies based on customer interactions and feedback to improve results.
Recommended, selected and located merchandise based on customer desires.
Engaged customers in friendly, professional dialogue to determine needs.