Nathaniel Renner
Amelia,OH
Overview
17
17
years of professional experience
Work History
Tier 3 Technical Support
Time Warner Cable/Charter
Cincinnati, OH
06.2017 - 01.2019
- Troubleshooting and repairing the various services and products provided by the company for residential customers
- Ensuring that provisioning is correct for high speed data, voice over ip, and television
- Helping customers solve connectivity and client issues with software, email, and wireless networking via remote entry into systems or by phone instruction, and working within various ticketing systems and web based applications to resolve customer issues
Delivery Driver
Pizza Hut
Amelia, OH
07.2016 - 07.2017
- Delivering pizza, handling cash, serving customers, washing dishes, making food, prepping Dough, cleaning
Independent Contractor
Residential HVAC
Cincinnati, OH
06.2015 - 07.2017
- I attempted to start my own business performing routine maintenance, installation, and repair of residential heating and cooling systems
Temporary Employee
THE JOB STORE LLC
Hebron, KY
03.2016 - 11.2016
- Working as a temporary employee operating hand loaded injection molding equipment, as well as changing mold tools, mild troubleshooting of molding machines and Sepro robots, and using the company inventory system to label finished parts for storage in the warehouse
Service Technician
Alco Technologies Inc. Mechanical Services
Cincinnati, OH
06.2015 - 01.2016
- Responsible for diagnosis and repair of commercial refrigeration units (walk in coolers and freezers, beer coolers, reach in coolers and freezers), as well as rooftop ventilation units, and repair of commercial cooking equipment
Delivery Driver
Pizza Hut
Amelia, OH
01.2012 - 06.2015
- Delivering pizza, handling cash, serving customers, washing dishes, making food, prepping Dough, cleaning
Service Manager
Chipotle Mexican Grill
Cincinnati, OH
01.2010 - 08.2012
- Handling cash, serving customers, solving problems quickly and as they arise, staffing restaurant, learning, executing, and training procedures, continual training of staff and lower management, maintaining stock levels and controlling food cost and profitability, writing crew schedule, and prepping foods with numerous kitchen utensils
Assistant Manager
Wendy's
Cincinnati, OH
01.2006 - 01.2010
- Handling cash, serving customers, use of everyday problem solving skills, controlling food cost and profitability, ordering stock for the restaurant, maintaining current media in restaurant, presenting quarterly profit and loss reports to upper management staff quarterly, recruiting new staff and continually training new and old crew members alike, writing crew schedule, paying utilities for the restaurant, setting up and organizing monthly 'burger bash' events to increase sales, controlling labor, and prepping food with various utensils
Shipping and Receiving Manager
E.I. Ceramics
Cincinnati, OH
01.2004 - 01.2006
- Weekly inventory counts, scheduling trucks to pick up orders, logging invoices for materials incoming, using 3000 pound forklift to pick and pull orders, leading various safety classes according to OSHA requirements, prepping products to ship, training employees how to troubleshoot products, packing crates, and coordinating efforts with factory foreman to insure everything was on track and on time
Crew Member
Wendy's
Cincinnati, OH
10.2001 - 01.2004
- Cleaning and stocking various stations, handling cash, serving customers, learning and executing procedures, and prepping food with various kitchen utensils
Timeline
Tier 3 Technical Support
Time Warner Cable/Charter
06.2017 - 01.2019
Delivery Driver
Pizza Hut
07.2016 - 07.2017
Temporary Employee
THE JOB STORE LLC
03.2016 - 11.2016
Independent Contractor
Residential HVAC
06.2015 - 07.2017
Service Technician
Alco Technologies Inc. Mechanical Services
06.2015 - 01.2016
Delivery Driver
Pizza Hut
01.2012 - 06.2015
Service Manager
Chipotle Mexican Grill
01.2010 - 08.2012
Assistant Manager
Wendy's
01.2006 - 01.2010
Shipping and Receiving Manager
E.I. Ceramics
01.2004 - 01.2006
Crew Member
Wendy's
10.2001 - 01.2004
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