Nathaniel Shelton
Kennesaw,GA
Summary
Dedicated and detail oriented worker with the willingness to learn and expand my knowledge and skillset as well as applying the ones I already obtain. Despite my lack of education my years of experience in the workforce can balance that out, as well as having a positive attitude it helps me improve my experience in communicating effectively which helps with team building, customer service, and even including hospitality.
Overview
9
9
years of professional experience
Work History
Package Handler Trainer
FedEx
Kennesaw, GA
09.2021 - Current
- Trained new package handlers on safety protocols and operational procedures.
- Developed training materials to enhance onboarding processes for new hires.
- Assisted in optimizing workflow efficiency through process improvement initiatives.
- Conducted regular performance assessments to ensure adherence to quality standards.
- Mentored team members, fostering a culture of continuous improvement and teamwork.
- Implemented best practices for package handling, reducing errors and increasing productivity.
- Mentored new hires in the role of package handler, fostering a supportive learning environment for their professional growth.
- Facilitated hands-on training sessions to ensure all package handlers understood proper techniques and equipment usage.
- Collaborated with management to address specific skill gaps and tailor training programs accordingly.
- Evaluated employee progress through ongoing assessments, adjusting teaching methods as needed for optimal results.
- Provided ongoing support and guidance to fellow trainers as needed, sharing insights gained through experience in order to enhance overall training quality across the department.
Barback
Twin Peaks
Kennesaw, GA
05.2023 - 04.2025
- Maintained cleanliness and organization of bar area, ensuring efficient service delivery.
- Managed inventory levels, facilitating timely restocking of supplies and reducing waste.
- Supported training of new staff on standard operating procedures and safety protocols.
- Led efforts to maintain compliance with health regulations, promoting a safe environment for guests and staff.
- Refined multitasking abilities under high-pressure situations during peak business hours, contributing to seamless operation flow.
- Coordinated with servers and bartenders to maintain smooth operation of bar area.
Delivery Associate
Home Depot
Roswell, GA
11.2020 - 11.2021
- Resolved customer inquiries regarding delivery status promptly and professionally.
- Assisted with warehouse operations, including inventory management and order fulfillment tasks as needed.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Communicated customer complaints, requests, and feedback to company management for swift resolution.
- Loaded and unloaded packages onto delivery vehicles for proper storage and handling.
- Greeted recipients, delivered packages, and parcels and acquired proper signatures for all deliveries.
Cook
Movie Tavern
Roswell, GA
05.2021 - 09.2021
- Prepared and cooked menu items following standardized recipes for consistent quality.
- Operated kitchen equipment efficiently, ensuring safety and compliance with health regulations.
- Collaborated with team members to maintain cleanliness and organization in food preparation areas.
- Trained new staff on kitchen procedures, safety practices, and equipment use to enhance team performance.
- Prepared meals efficiently under time constraints for timely service during peak hours.
Cashier
Dollar Tree
Marietta, GA
10.2020 - 05.2021
- Processed customer transactions efficiently, ensuring accuracy in cash handling and register operations.
- Assisted customers with product inquiries, enhancing overall shopping experience through knowledgeable support.
- Maintained clean and organized checkout area, promoting a welcoming environment for shoppers.
- Worked flexible schedule and extra shifts to meet business needs.
Service Assistant
Superica
Sandy Springs, GA
08.2017 - 03.2020
- Assisted in maintaining cleanliness and organization of dining areas to enhance guest experience.
- Collaborated with kitchen staff to ensure timely food delivery and service efficiency.
- Managed customer inquiries and resolved issues to promote satisfaction and retention.
- Trained new staff on service protocols and restaurant procedures, fostering team cohesion.
- Implemented process improvements that streamlined service flow during peak hours.
Education
North Paulding High School
Dallas GA05.2015
Skills
- Warehouse navigation
- Pallet jack operation
- Loading and unloading
- Order picking
- Forklift operation
- Problem-solving
- Decision-making
- Willingness to learn
- Teamwork and collaboration
- Attention to detail
Timeline
Barback
Twin Peaks
05.2023 - 04.2025
Package Handler Trainer
FedEx
09.2021 - Current
Cook
Movie Tavern
05.2021 - 09.2021
Delivery Associate
Home Depot
11.2020 - 11.2021
Cashier
Dollar Tree
10.2020 - 05.2021
Service Assistant
Superica
08.2017 - 03.2020
North Paulding High School