Results-driven Operations and Supply Chain Leader with 15 years optimizing high-volume distribution and last-mile logistics. Managed teams of over 80 employees and $60M in monthly operations, focusing on efficiency and cost reduction. Skilled in WMS implementation and process optimization, consistently surpassing KPIs in safety, quality, and on-time delivery.
Overview
2026
2026
years of professional experience
1
1
Certification
Work History
Distribution Center Operations Manager
Eaton Corporation
Dallas, Texas
01.2024 - 01.2026
Spearheaded end-to-end implementation of automated WMS, improving operational efficiency, and reducing labor cost by 60%.
Managed eighty-five associates, achieving a 95% on-time delivery rate through effective team coordination.
Developed and executed strategic initiatives, streamlining receipt and put-away processes, resulting in a 25% increase in efficiency.
Implemented a continuous improvement initiative that reduced processing time by 20%.
Conducted cycle count audits, increasing inventory accuracy by 10% and ensuring stock integrity.
Enforced workforce policies that decreased absenteeism by 8% and improved productivity.
Enhanced timekeeping accuracy to 100%, ensuring payroll reliability and boosting employee morale.
Orchestrated cross-functional initiatives to drive alignment and achieve business objectives.
Partnered with suppliers to ensure seamless product flow, domestically and internationally.
General Warehouse Manager
Fidelitone-Last Mile
Saint Louis, Missouri (Short term)
09.2023 - 11.2023
Directed overall warehouse operations, overseeing staff, independent contractors, and administrative functions to improve service levels and operational performance.
Achieved 100% route coverage by onboarding independent contractors within two months.
Generated strategies that increased on-time delivery by 15% within first month.
Improved customer satisfaction by 5% within first month.
Increased warehouse staffing by 15% to address critical role vacancies, ensuring operational efficiency.
Established processes that reduced product defects by 5% weekly, improving quality control.
Developed strategies to retain customer base and address issues, enhancing overall satisfaction.
Logistics Manager
Ryder Logistics
Dallas, Texas
04.2006 - 09.2023
Oversaw operations across Texas region, including Dallas, Austin, Houston, San Antonio, to ensure seamless logistics management.
Spearheaded a logistics initiative that decreased load-out time by 50%.
Improved overall network, leading to a 39% increase in on-time delivery.
Implemented KPIs to boost team performance to meet $25 million monthly revenue goal.
Managed P&L performance, aligning operations with cost controls and revenue targets to maintain 10% profit margin.
Enforced safety procedures which led to zero accidents over 365 days.
Senior Logistics Analyst
Ryder Logistics
Fort Worth, Texas
Demonstrated annual cost savings of over $500,000 for assigned clients.
Streamlined client networks, resulting in $250,000 annual savings from backhaul opportunities.
Trained and developed analysts to achieve 100% load plan accuracy for each client.
Analyzed regional data to maximize idle fleet utilization and enhance operational effectiveness.
Planned shipments from production to end-user, achieving 98% on-time load tender rate.
Logistics Supervisor/Senior Application Analyst
Ryder Logistics
Fort Worth, Texas
Supervised a team of six logistics analysts who were responsible for over $65 million in freight under Management (FUM).
Provided solutions through cost analysis and optimizing customer networks, saving clients $10 million annually.
Collaborated with IT and developers to implement automation that reduced a headcount of five, resulting in an annual cost reduction of $250,000+ in labor cost.
Developed and updated SOPs to meet client requirements, ensuring operational consistency and compliance.
Managed daily operations and communication for overseas team in Nanjing, China, aligning project deliverables with client expectations.
Education
MBA - Business Administration
University of Phoenix
Dallas, TX
BS - Business Administration
Lee University
Cleveland, TN
Skills
Supply Chain & Logistics Strategy
P&L Management
KPI Development & Performance Management
Workforce Optimization
Process Improvement (Lean, Six Sigma)
WMS / ERP Systems (SAP, Manhattan, JDA/TMS, ILDS, ILPS, Kronos, and Descartes)
Automation & Continuous Improvement
Certification
PMP Certification, Project Management Institute, 1334962