Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Nathaniel Steers

Orlando,FL

Summary

Results-driven professional provides customers with tailored solutions to meet needs. Successfully establishes relationships with customers and delivers quality service. Agile individual with excellent communication and customer service skills.

Overview

18
18
years of professional experience
1
1
Certification

Work History

Life Insurance Agent

National Agents Alliance
03.2023 - Current
  • Maintained high standards of customer service by building relationships with clients.
  • Analyzed customers' financial situations to recommend appropriate life insurance policies.
  • Cultivated customer relationships to provide customized life insurance solutions tailored to individual needs.

Host

Universal Studio Orlando
09.2017 - 09.2023
  • Answered customer questions about hours, seating, and menu information.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.
  • Took reservations, answered customer questions, and informed of accurate wait times.
  • Monitored seating area and checked restrooms regularly to keep spotless.

Food and Beverage Coordinator

Disney
01.2010 - 03.2015
  • Trained food and beverage service personnel, confirming staff to provide recommendations and answer questions.
  • Resolved customer complaints involving food or beverage quality and service.

High School English Teacher

Richard Milburn Academy
02.2006 - 12.2006
  • Developed innovative lesson plans to engage at risk students in English language learning.
  • Assessed student progress and provided feedback to improve performance and establish academic success.
  • Designed and implemented an alternative learning track to assist students who needed to work and could not come to school every day.

Education

Bachelor of Science - English Education

The Citadel
Charleston, SC
12.2005

Skills

  • Building Relationships
  • Team Training
  • Client Service
  • Problem-Solving Skills
  • Team Collaboration
  • Reservation Management
  • Guest Inquiries

Certification

  • Life Insurance License - 03-23 - 03- 25

Timeline

Life Insurance Agent

National Agents Alliance
03.2023 - Current

Host

Universal Studio Orlando
09.2017 - 09.2023

Food and Beverage Coordinator

Disney
01.2010 - 03.2015

High School English Teacher

Richard Milburn Academy
02.2006 - 12.2006

Bachelor of Science - English Education

The Citadel

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Nathaniel Steers