Chance Weaver
Grand Haven,MI
Summary
Proven leader with a track record of enhancing operational efficiency at Top Dog Sales Center by providing top-notch administrative support and expertly managing staff. Excelled in customer service management and workflow planning, significantly increasing sales revenue. Skilled in organization and multitasking, adept at fostering client relationships and streamlining processes for peak performance.
Extensive experience coordinating the shipping and receiving of materials, ensuring timely and efficient movement of goods. Skilled in organizing and managing inventory to optimize workflow and minimize errors.
Proficient in operating Hi-Lo (forklift) to transport materials safely and efficiently across the warehouse. Able to load, unload, and stack goods, adhering to safety standards.
Overview
13
13
years of professional experience
Work History
Administrative Manager
Top Dog Sales Center
05.2019 - 02.2025
- Ensured smooth daily operations with timely completion of all essential administrative tasks and responsibilities.
- Provided exceptional administrative support for executive-level staff, ensuring that their needs were met promptly and accurately in order to facilitate smooth daily operations.
- Supervised staff and delegated tasks to maintain positive, productive administrative operations.
- Maintained accurate record-keeping systems to ensure easy access to critical information for decision-making purposes.
Sales Manager
Sprint / T-Mobile
10.2016 - 05.2019
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Led a successful sales team by providing motivational coaching and performance-based incentives.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
Shipping Coordinator
West Michigan Molding
05.2014 - 10.2016
- Maintained accurate documentation for all shipments, ensuring compliance with regulations and minimizing potential liabilities.
- Managed complex shipping schedules, prioritizing tasks based on urgency and importance to meet strict deadlines.
- Prepared and maintained accurate records of shipments and deliveries to enable tracking history and acquire consistent information.
- Ensured timely deliveries with effective communication between warehouse staff, carriers, and customers.
- Unloaded materials and merchandise from incoming vehicles to stack materials in assigned places.
Utility Dishwasher
Pizza Hutt
02.2012 - 04.2014
- Supported a clean workspace by sweeping and mopping floors, disposing of trash, and maintaining cleanliness in kitchen areas.
- Ensured timely meal service by promptly restocking cleaned dishes and utensils for chefs'' use.
Education
General Studies
Muskegon Community College
Muskegon, MISkills
- Organization and multitasking
- Staff management
- Customer service management
- Administrative support
- Scheduling and calendar management
- Workflow planning
Timeline
Administrative Manager
Top Dog Sales Center
05.2019 - 02.2025
Sales Manager
Sprint / T-Mobile
10.2016 - 05.2019
Shipping Coordinator
West Michigan Molding
05.2014 - 10.2016
Utility Dishwasher
Pizza Hutt
02.2012 - 04.2014
General Studies
Muskegon Community College
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