Nathaniel Williams
Dallas,TX
Summary
Driven and disciplined, excelled in warehouse operations at Fresenius Medical Care, enhancing order processing efficiency and enforcing strict cleanliness standards. Demonstrated exceptional team management and communication at The Home Depot, significantly improving customer satisfaction. Skilled in hardware troubleshooting and multitasking, adept at driving results and operational improvements.
Overview
7
7
years of professional experience
Work History
Warehouse Worker 3
Fresenius Medical Care
02.2022 - Current
- Loaded, unloaded, and moved material to and from storage and production areas.
- Consistently lifted materials weighing as much as 3500 pounds.
- Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
- Reduced order processing times with streamlined picking, packing, and shipping procedures.
Warehouse Worker 2
Worldwide Flight Services
08.2021 - 02.2022
- Completed cycle counts and monthly inventory.
- Collaborated with various departments to manage timely delivery of orders and avoid delays.
- Managed incoming shipments effectively by inspecting goods for quality control purposes before storing them appropriately.
- Operated various types of warehouse machinery safely, adhering to all relevant guidelines and protocols.
- Consistently lifted materials weighing as much as 6500 pounds.
Service Desk Lead
The Home Depot
07.2017 - 08.2021
- Provided ongoing training opportunities for team members to develop their skills and stay current with changing technologies.
- Enhanced customer satisfaction by efficiently resolving technical issues and providing excellent service.
- Contributed to the successful completion of major IT projects by providing crucial support services, such as incident management, problem resolution, and change coordination.
- Managed high-priority incidents, ensuring timely resolution and minimal impact on business operations.
- Mentored junior team members, fostering a collaborative and supportive work environment.
Education
High School Diploma -
Irving High School
Irving, TX05.2019
Skills
- Packaging and Labeling
- Picking and Packing
- Self-Motivated and Disciplined
- Cleaning and Organizing
- Service Desk Operations
- Remote Support
- Hardware troubleshooting
- Team Management
- Decision-Making
- Organizational Skills
- Excellent Communication
- Multitasking
Timeline
Warehouse Worker 3
Fresenius Medical Care
02.2022 - Current
Warehouse Worker 2
Worldwide Flight Services
08.2021 - 02.2022
Service Desk Lead
The Home Depot
07.2017 - 08.2021
High School Diploma -
Irving High School
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