Nathaniel Williams
Greenville,NC
Summary
Accomplished Plumbing Technician at Modlin Electric with expertise in troubleshooting and repairing complex plumbing systems. Enhanced client retention through exceptional customer service and effective communication. Proficient in appliance installation and skilled in teamwork, consistently delivering high-quality results while maintaining positive relationships with clients and colleagues.
Overview
2
2
years of professional experience
Work History
Plumbing Technician
Modlin Electric
05.2023 - 07.2025
- Diagnosed plumbing issues and performed repairs to ensure system functionality.
- Installed, maintained, and repaired various plumbing systems including water heaters and drainage.
- Collaborated with team members to streamline workflow and improve service efficiency.
- Conducted routine inspections of plumbing systems to identify potential problems early.
- Utilized tools such as pipe wrenches, augers, and pressure gauges effectively in daily tasks.
- Maintained, installed, repaired and altered piping systems, plumbing fixtures, traps and soil waste and vent pipes.
- Performed routine maintenance of plumbing systems in residential and commercial buildings.
- Installed, repaired and maintained water, gas and sewer systems.
- Reduced callbacks by troubleshooting and diagnosing complex plumbing problems accurately.
- Increased client retention with exceptional customer service and clear communication of project progress.
- Executed plumbing services in tight quarters and easily bent, squatted, crawled, climbed and reached.
- Documented cost of plumbing repairs and kept precise records of time and material.
- Worked non-standard and on-call hours and weekends on rotational basis and patiently focused on customer needs.
- Established and maintained positive working relationships with supervisors, co-workers and customers.
- Provided emergency response services for urgent situations such as burst pipes or sewage backups, reinforcing the company''s commitment to client satisfaction.
Education
GED -
Williams Shore Academy
Swanquarter, NC05-2021
Skills
- Pipe threading
- Pipe hanger installation
- Pipe installation
- Gas line installation
- Pump maintenance
- Pressure testing
- Drain cleaning
- Plumbing fixture selection
- Plumbing troubleshooting
- Valve repair
- Gas leak detection
- Pipe insulation
- Fixture installation
- Pipe support installation
- Waste disposal systems
- Plumbing material selection
- Sewer repair
- Ventilation systems
- Water pressure adjustment
- Pipe deburring
Timeline
Plumbing Technician
Modlin Electric
05.2023 - 07.2025
GED -
Williams Shore Academy
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