Summary
Overview
Work History
Education
Skills
Work Availability
Quote
Timeline
BusinessAnalyst
Nathaniel Scott Aydelotte

Nathaniel Scott Aydelotte

Greenwood,IN

Summary

Innovative and goal-oriented Management professional committed to Sales and Account Management. Dedicated team player skilled at mediation and conflict resolution. Drives company growth through monthly and yearly objectives.

Overview

15
15
years of professional experience

Work History

Inside Accounts Manager

Alphabroder
02.2022 - Current
  • Manage 200 customer relationships within assigned territory, while serving as the customers' internal advocate, ensuring our customers' receive the highest level of service and support. From 2022 to the start of 2023, sales were increased over 25% for the territory of Indiana and Kentucky.
  • Provide immediate resolution when problems arise with a focus on rapid response time, proper expectation setting and conflict resolution.
  • Responsible for providing timely and accurate information to assigned focused accounts by phone, email and web regarding styles, inventory, pricing, backorders, discontinued items, shipping dates, specials, order status and return policy and procedures.
  • Skilled at working independently and collaboratively in a team environment.
  • Self-motivated, with a strong sense of personal responsibility.

Product Specialist

Apple, Inc
10.2019 - 06.2022
  • Supported Retail at Home pilot as a part of a Mac Expert team for 5 months, while consistently exceeding sales metrics, and sharing practices with our team to drive constantly positive customer interactions.
  • Currently supporting Apple Keystone Mall Business Team as a pilot assisting our current Experts and Pros to support business customers in new ways.
  • I'll be working with our low and zero expense accounts, helping to continue building the relationship between Apple and our Small to Medium businesses within Indiana.
  • Trained and provided coaching to 15 new Apple team members.

10.2019 - 09.2020
  • I managed up as a specialist to support priorities, such as AppleCare, while driving engagement with an individual contribution to exceed customer expectations.

Front End Supervisor

The Home Depot
02.2019 - 10.2019
  • Directly supported the development of cashiers to ensure customers receive outstanding and quick checkout service to customers
  • Supported escalated concerns, utilizing critical thinking and active listening to understand and solve complex issues
  • Utilized various tools within The Home Depot ecosystem to obtain daily reports of cashier performance and share information with other associates on a daily, weekly, and monthly basis.

KHS America
04.2017 - 06.2018
  • Education Inside Sales & Customer Relations
  • Retained knowledge with a plethora of sales programs and payment terms, and used those tools to assist over 150 dealers in my territories in the Southeast and Northeast regions of the United States
  • Partnered with outside sales representatives, and strategized plans on how to approach dealers with promotions, and to utilize those strategies to create business deals for the dealers and retailers
  • Engaged and built relationships with retailers and dealers on a weekly basis, to assure trust and loyalty in purchasing products from KHS America; for all 20 plus major brands that we offer.

Sales Training Manager/Marketing Intern

The Picture People
03.2008 - 01.2011
  • Trained new associates and facilitated ongoing sales training development with existing staff
  • Worked with team members to identify areas for improvement patterning to develop support plans
  • Built relationships with key decision makers developing corporate partnerships within community organizations which included: The Indianapolis Zoo, The Children's Museum and Methodist Hospital.

Education

Bachelor of Science - Psychological Sciences, Interpersonal Relations

Ball State University
05.2012

Skills

  • Strategic Account Planning
  • Staff Management
  • Cost Reviewing
  • Sales Forecasting
  • Client Rapport-Building
  • Excellent Negotiating Tactics

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote

The person who says it cannot be done should not interrupt the person who is doing it.
Chinese proverb

Timeline

Inside Accounts Manager

Alphabroder
02.2022 - Current

Product Specialist

Apple, Inc
10.2019 - 06.2022

10.2019 - 09.2020

Front End Supervisor

The Home Depot
02.2019 - 10.2019

KHS America
04.2017 - 06.2018

Sales Training Manager/Marketing Intern

The Picture People
03.2008 - 01.2011

Bachelor of Science - Psychological Sciences, Interpersonal Relations

Ball State University

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Nathaniel Scott Aydelotte