Nathan Johnson
Operations/Project Management
Roseville,CA
Summary
Responsible Leader with a commitment to providing timely and cost effective results. Background in Janitorial nd Maintenance practices.
Expert experience in Managing scattered remote work forces with limited resources and support staff.
Veteran of fast paced, high pressure work environments requiring detailed records of ever changing customer requests.
Overview
4
4
years of professional experience
4
4
years of post-secondary education
Work History
Field Service Director
Integrity Maintenance Solutions
Rancho Cordova, CA
07.2019 - Current
- Worked in management environment with oversight of division level managers, operations, sales, finance, human resources, safety and compliance.
- Defined, implemented and revised operational policies and guidelines.
- Devised processes to boost long-term business success and increase profit levels.
- Set, enforced and optimized internal policies to maintain responsiveness to demands.
- Oversaw day-to-day production activities in accordance with business objectives.Reviewed shift reports to understand current numbers and trends.
- Advanced productivity KPIs by leading trainings on procedures and safety practices.
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications and missed deadlines.
- Defined, implemented and revised operational policies and guidelines.
- Kept up-to-date with industry trends and identified areas of opportunity to drive improvements.
District Manager
Paramount Building Solutions
Sacramento, CA
07.2017 - 07.2019
- Revitalized operations and realigned plans to better capture new opportunities and take advantage of changes in customer habits.
- Built positive and productive relationships with store and field leadership.
- Directed work of efficient administrative team maintaining accurate sales, inventory and order documentation.
- Conceptualized and implemented strategies to realign operational strategies and enhance personnel management approaches.
- Modeled best practices for sales and customer service.
- Produced reports outlining financial data to assist management with making strategic plans and operational decisions.
- Partnered with sales team members and leveraged strong negotiation skills to close tough deals with lucrative clients.
- Established, reviewed and updated territory boundaries and distribution routes to maximize service while effectively controlling expenses.
Education
General Studies - Public Speaking
American River College
SacramentoGeneral Studies - Accounting
Mid Michigan Community College
Harrison, MIHigh School Diploma -
Shepherd High School
Shepherd, MI 08.1999 - 06.2003
Skills
Payroll and budgeting
Written and verbal communication
Computer Skills
Time Management
Planning and Coordination
Work flow planning
Cost reduction strategies
Strategic planning
Staff Management
Accomplishments
Achieved successful 40% increase in weekly services during onset of COVID 2020 despite worldwide labor shortages.
Successfully reduced services to pre-COVID levels May 2021 requiring reassignment or replacement of existing workforce.
Implemented timekeeping system allowing for accurate recording and payment to employees in accordance with Federal and CA State regulations.
Personally increased monthly extra billable work by 150% by increasing project communication and providing consistent oversight of scheduling.
Developed multiple training modules for use by Managers and Labor force.
Timeline
Field Service Director
Integrity Maintenance Solutions
07.2019 - Current
District Manager
Paramount Building Solutions
07.2017 - 07.2019
High School Diploma -
Shepherd High School
08.1999 - 06.2003
General Studies - Public Speaking
American River College
General Studies - Accounting
Mid Michigan Community College