Summary
Overview
Work History
Education
Skills
Certificationsorlicensing
Timeline
Generic

Nathan Rice

Parma Heights,Ohio

Summary

Hardworking employee enthusiastic about learning logistics field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities. Also Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth. Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.

Overview

11
11
years of professional experience

Work History

Service Assurance Agent

Fedex Express
01.2021 - Current
  • Evaluated diverse organizational systems to identify workflow, communication, and resource utilization issues.
  • Produced detailed and relevant reports for use in making business decisions.
  • Evaluated current processes to develop improvement plans.
  • Identified issues, analyzed information and provided solutions to problems.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Worked flexible hours across night, weekend, and holiday shifts.

Ramp Transport Driver

Fedex Express
01.2020 - 01.2021
  • Documented mileage, deliveries, pickups, customer issues and damages.
  • Complied with truck driving rules as well as company policies and procedures regarding safe vehicle operations.
  • Inspected trucks and trailers before each trip to assess safety and identify maintenance concerns.

Package Handler

Fedex Express
01.2019 - 01.2020
  • Followed safety regulations to maintain safe work environment.

Nutritional Attendant / Maintenance

Generations Senior Living
01.2014 - 01.2019
  • Kept facilities clean, neat, and organized to give areas professional and fresh appeal.
  • Provided excellent customer service to residents and guests by promptly responding to inquiries and requests.

Tig Welder / Assembler

HMF Engineering
01.2015 - 01.2017
  • Inspected pieces for defects, measured, and checked with straightedges or templates for compliance with specifications.
  • Avoided warping, shrinkage, and distortion by carefully controlling welding processes.
  • Welded metal components in vertical, overhead and flat positions.

Education

Welding Technology -

Polaris Career Center
Middleburg Heights, Ohio
05.2015

General Studies -

Strongsville High School
Strongsville, Ohio
05.2015

Skills

  • Customer Service, Support, Case Research
  • Mainframe Data Entry
  • Payroll Management and Auditing
  • Invoices & Reimbursements
  • Benefits & Retirement Coordination
  • Proficient in Microsoft Word/Excel/PowerPoint
  • Network Monitoring
  • SLA Compliance
  • Stress Tolerance
  • Computer Skills
  • Clerical Support
  • Quality Control
  • Documentation And Reporting
  • Staff onboarding, Education and Training
  • Excellent Communication
  • Conflict Resolution
  • Multitasking and Organization

Certificationsorlicensing

Valid Driver's License with no suspensions

Timeline

Service Assurance Agent

Fedex Express
01.2021 - Current

Ramp Transport Driver

Fedex Express
01.2020 - 01.2021

Package Handler

Fedex Express
01.2019 - 01.2020

Tig Welder / Assembler

HMF Engineering
01.2015 - 01.2017

Nutritional Attendant / Maintenance

Generations Senior Living
01.2014 - 01.2019

Welding Technology -

Polaris Career Center

General Studies -

Strongsville High School
Nathan Rice