Nathan Toby Marks
Hayward,CA
Summary
Resourceful professional with technical knowledge and critical thinking skills to thrive in data-driven environments. Tackles challenges with positivity. Works great alone or with others and consistently exceeds expectations. Excel in communication, empathy, and problem-solving, ensuring outstanding client support and satisfaction.
Overview
12
12
years of professional experience
Work History
Courier
Uber Eats
San Francisco, California
02.2025 - Current
- Provide excellent service delivering fresh food to customers across local area.
- Utilize GPS navigation systems to find most efficient routes for deliveries.
Operations Professional
Tiffany & Co.
San Francisco, Ca.
04.2022 - 09.2024
- Conducted regular inventories and physical counts of product.
- Monitored merchandise received and shipped from facility in computer system.
- Worked closely with carriers such as FedEx, UPS, USPS, Brinks and Malca regarding pick-ups and deliveries.
- Handled incoming and outgoing calls, monitored email queues and responded quickly to client requests.
- Maintained accurate records of customer interactions and transactions.
- Provided technical advice on jewelry repair services offered by the company.
- Cleaned and polished jewelry with polishing cloths, chemical agents, and ultrasonic cleaning machines.
Produce Service Team Member
Whole Foods Market Inc
Oakland, California
04.2021 - 03.2022
- Greeted customers, answered questions and provided assistance with product selection.
- Assisted in unloading trucks and stocking shelves with fresh produce.
- Prepared and packaged cut fruit and dips for customers.
Fine Jewelry and Watches Specialist
The RealReal
Brisbane, Ca.
08.2019 - 04.2021
- Assessed materials, parts and products for conformance with authenticity requirements and standards for quality.
- Verified authenticity, quality and size of gemstones in jewelry to determine anticipated values.
- Used, calibrated and maintained assigned laboratory instruments to maintain optimal performance.
- Translated complex technical information into concise copy in accordance with company standards.
Luxury Fashion Authenticator
The RealReal
Brisbane, Ca.
06.2018 - 07.2019
- Assessed materials, parts and products for conformance with authenticity requirements and standards for quality.
- Created clear copy to ensure accuracy, consistency, and alignment with brand standards.
- Conducted comprehensive market research to determine optimal pricing of products.
Team Member
Whole Foods Market Inc
San Francisco, California
10.2013 - 08.2018
- Maintained vendor relationships, team training, and customer service.
- Increased product knowledge among team members, leading to improved customer satisfaction and increased sales for body care and supplement products.
- Managed inventory, stocked shelves, and maintained a clean and organized workspace to enhance efficiency.
Education
In Progress - LGBTQ Studies
City College of San Francisco
San Francisco, CASkills
- Client relations
- Operational efficiency
- Office administration
- Email communications
- Inventory management
- Quality assurance
- Data entry
- Shipping and receiving
- Food and safety standards
- Task prioritization
- Team oriented
References
- Robert Brisbane, Tiffany and Co. Operations Manager, robertmbrisbane@icloud.com
- Shannon Barber, Tiffany and Co. Store Manager, shannon.barber@tiffany.com
- Rory Meserati, The RealReal FJW Valuation Manager, rory.meserati@therealreal.com
Awards
Tiffany and Co. Award of Achievement for Client Centricity, 01/01/23
Timeline
Courier
Uber Eats
02.2025 - Current
Operations Professional
Tiffany & Co.
04.2022 - 09.2024
Produce Service Team Member
Whole Foods Market Inc
04.2021 - 03.2022
Fine Jewelry and Watches Specialist
The RealReal
08.2019 - 04.2021
Luxury Fashion Authenticator
The RealReal
06.2018 - 07.2019
Team Member
Whole Foods Market Inc
10.2013 - 08.2018
In Progress - LGBTQ Studies
City College of San Francisco