Summary
Overview
Work History
Education
Skills
Websites
Timeline
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Kenneth Reid

Farmington,UT

Summary

Dynamic and results-driven professional with a proven track record in sales and management. Demonstrated expertise in driving revenue growth, forging strategic partnerships, and leading high- performing teams. Exceptional skills in market analysis, client relationships management, and developing innovative sales strategies. A collaborative leader with a strong focus on customer satisfaction and exceeding organizational goals. Seeking a challenging role where I can leverage my sales management experience to drive business success.

Overview

13
13
years of professional experience

Work History

Courier

FedEx Express
West Valley City, UT
04.2024 - Current
  • Efficiently delivered packages to residential and commercial addresses within assigned routes, adhering to FedEx Express delivery standards.
  • Demonstrated excellent customer service by interacting professionally with customers, addressing inquiries, and ensuring customer satisfaction.
  • Maintained accurate records of deliveries, including tracking numbers, recipient signatures, and any delivery exceptions.
  • Safely operated delivery vehicles and adhered to all traffic laws and company safety regulations.
  • Collaborated with team members and supervisors to optimize delivery routes and ensure timely completion of deliveries.

Manager – Corporate Sales Development

Workday
Salt Lake City, UT
01.2022 - 10.2023
  • Successfully lead a team of 6-8 sales development representatives, consistently exceeding monthly and quarterly goals.
  • Conducted weekly coaching sessions to enhance the skills, KPI’s, and conversion rates of sales representatives.
  • Collaborated with marketing and field sales teams to optimize lead generation, develop sales strategies, and increase productivity.
  • Utilized CRM tools and data analytics to track and analyze key performance metrics, providing insights and process improvements and strategic decision making.
  • Proficient in implementation and utilization of sales technologies including Salesforce, Tableau, and Gong, Zoom, and ZoomInfo.

Sales Development Representative

Workday
Salt Lake City, UT
10.2017 - 01.2022
  • Developed strategic selling plan with account executives to deliver key messaging to target accounts/personas within healthcare, public sector, and the current Workday customer base.
  • Utilized written and interpersonal skills to educate and convey the Workday ERP suite.
  • Generated and qualified prospective leads to build sales pipeline
  • Built $10 million sales pipeline in fiscal year.
  • Consistently earned department top performer including 200% quota attainment in 2018.

General Manager

Planet Fitness
Salt Lake City, UT
09.2011 - 10.2017
  • Increased monthly club revenue $30,000 through implementation of improved sales techniques and customer service training.
  • Cut payroll by 12% through improved scheduling and employee productivity/accountability.
  • Built network of 35 business contacts through corporate membership outreach while negotiating pricing, benefits, and payment structure
  • Responsible for all day-to-day club operations including customer service, membership growth, clerical paperwork, and cleanliness of facility.
  • Decreased club attrition rates through conflict resolution based on excellent listening skills while adapting to diverse member base
  • Assisted franchise partners in building out new facilities including club operations, hiring, and training of management and staff.

Education

Bachelor of Science - Broadcast Journalism

Utah State University
12.2008

Skills

  • Management
  • Team Building
  • Communication
  • Technical Sales
  • Customer Service
  • Sales Enablement
  • Conflict Resolution
  • CRM Management
  • Client Relations
  • Strategic Planning
  • Content Creation

Websites

Timeline

Courier

FedEx Express
04.2024 - Current

Manager – Corporate Sales Development

Workday
01.2022 - 10.2023

Sales Development Representative

Workday
10.2017 - 01.2022

General Manager

Planet Fitness
09.2011 - 10.2017

Bachelor of Science - Broadcast Journalism

Utah State University

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Kenneth Reid