Nathen Hill

Enid,OK

Summary

Skilled production worker with background in diverse manufacturing environments. Possess strong understanding of production processes and quality control measures, ensuring efficient workflow and adherence to safety protocols. Demonstrated ability to troubleshoot equipment issues and implement process improvements, resulting in enhanced operational efficiency. Committed to maintaining high standards of workmanship and contributing positively to team dynamics.

Hardworking General Laborer with dedicated work ethic and solid industry background. Knowledgeable with operations of heavy and light equipment to accomplish tasks. Reliable and works well in varying conditions.

Overview

years of professional experience

Work History

Palletizing Lead

Sauer Brands

Enid, OK

10.2023 - 10.2024

Responsible for inventory and labeling of products in preparation for shipment
Created standard work instructions for specific tasks and processes to ensure consistent quality standards were met.
Established a culture of continuous improvement by encouraging employee engagement in problem solving activities.

Service Technician Supervisor

Kutting Edge Services

Olathe, Kansas

03.2008 - 06.2019

Assisted in developing training materials and programs for new hires or existing employees.
Established effective communication with customers regarding their needs and preferences.
Maintained accurate records of technician work orders and invoices.
Analyzed customer feedback surveys to measure satisfaction levels with services provided.
Resolved customer complaints in a timely manner.
Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
Traveled to customer locations to complete work for pre-set appointments.
Examined previously completed work for accuracy.
Communicated with clients for outstanding customer service and to increase repeat business.
Collaborated with other departments to resolve problems related to customer service issues.
Developed strategies for improving operational efficiency within the department.

Education

High School Diploma -

Olathe South Sr High, Olathe, Kansas

05-1995

Skills

Quality management
Kaizen events
Standard work development
Operational excellence
Strategic thinking

Visual management
Team building and motivation
Customer focus mindset
Training and coaching

References

References available upon request.

Timeline

Palletizing Lead - Sauer Brands

10.2023 - 10.2024

Service Technician Supervisor - Kutting Edge Services