Nathifa Polonio
Account Manager
Chicago,IL
Summary
Hardworking Account Manager with experience working directly with clients to service accounts. Expert at communication and applying targeted salesmanship techniques to achieve sales goals. Successful at increasing revenue with new accounts while maintaining relationships with existing ones.
Overview
5
5
years of professional experience
Work History
Digital Marketing Specialist
Self Employed
Chicago, IL
01.2019 - Current
- Improved advertising initiatives by executing social media and digital marketing campaigns.
- Advises clients on advertising solutions by presenting various strategies
- Prepared and presented reports to update stakeholders about success of each strategy.
Account Manager
Dell Technologies
Chicago, IL
10.2020 - 05.2022
- Develop and execute sales strategies to achieve revenue targets and increase market share.
- Manage a portfolio of key accounts, ensuring client satisfaction and retention.
- Build and maintain strong relationships with clients, identify their needs, and provide appropriate solutions.
- Collaborate with cross-functional teams including marketing, operations, and finance to deliver exceptional customer service.
- Conduct regular business reviews with clients to assess performance, identify opportunities, and optimize service delivery.
- Monitor market trends and competitor activity, and provide insights and recommendations to senior management.
Business Development Representative
GiveSmart By COMMUNITY BRANDS
Chicago, IL
10.2018 - 01.2020
- Prospected new clients and generated leads through various channels including cold calling, email marketing, and networking events.
- Conducted market research and analyzed customer data to identify new sales opportunities.
- Created and coordinated group training classes in alignment with company sales objectives.
- Recruited, trained and mentored sales team members, offering continuous support for professional development.
Education
Bachelor of Science - Business Administration- Sales And Marketing
Xavier University of Louisiana
New Orleans, LA05.2018
Skills
- Account & Customer Relationship Management
- Problem-Solving
- Acquisition and Retention Strategies
- Verbal and Written Communication
- Time Management
Timeline
Account Manager
Dell Technologies
10.2020 - 05.2022
Digital Marketing Specialist
Self Employed
01.2019 - Current
Business Development Representative
GiveSmart By COMMUNITY BRANDS
10.2018 - 01.2020
Bachelor of Science - Business Administration- Sales And Marketing
Xavier University of Louisiana
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