Summary
Overview
Work History
Education
Skills
Timeline
Generic

NATIA 'MARIA' TSIPLASHVILI

Server
San Diego,CA

Summary

Reliable and personable retail professional with experience supporting fast-paced store environments through strong customer service, accurate cash handling, product knowledge, and organized sales floor operations. Skilled in greeting customers, processing transactions, restocking merchandise, maintaining clean displays, and assisting shoppers with purchases, returns, and product questions. Known for a positive attitude, attention to detail, dependable work ethic, and ability to stay calm and helpful during busy shifts. Dynamic and personable hospitality professional with over 15 years of experience in fast-paced restaurant environments. Highly skilled in managing high-pressure situations while consistently delivering exceptional service, effectively handling 10-15 tables at a time. Proven track record of enhancing guest experiences through strong interpersonal skills and a commitment to excellence, serving as a valuable asset to any service-oriented team. Passionate about contributing to a positive dining atmosphere and fostering customer loyalty.

Overview

7
7
years of professional experience
3
3
Languages

Work History

Retail Associate + Cashier

El Cortez Hotel Casino - Gift Shop
07.2025 - 03.2026
  • Greeted customers, answered product questions, and provided friendly service throughout the store.
  • Operated POS system and processed cash, card, mobile, gift card, and return transactions.
  • Restocked shelves, organized displays, and maintained clean, attractive sales floor areas.
  • Assisted customers with locating items, comparing products, and completing purchases.
  • Supported busy checkout periods while maintaining accuracy and professional service.

Retail Associate

Viva Vegas Gifts
02.2025 - 02.2026
  • Assisted customers with selecting clothing, accessories, candles, cards, and small gift items.
  • Recommended add-on items, seasonal products, and local favorites based on customer needs.
  • Maintained attractive product displays, folded apparel, and organized shelves by category.
  • Processed purchases, returns, and exchanges according to store procedures.
  • Helped with inventory counts, price tagging, restocking, and seasonal merchandise resets.

Customer Service Associate Cashier

The Venetian Hotel Casino - Gift Shops
01.2023 - 10.2025
  • Greeted customers and helped them select souvenirs, local gifts, apparel, and specialty items.
  • Processed purchases, returns, exchanges, gift cards, and mobile payments using the POS system.
  • Wrapped, bagged, and packaged fragile or giftable items with care and attention to presentation.
  • Restocked shelves, organized displays, and kept merchandise areas neat and inviting.
  • Supported busy tourist and weekend traffic while maintaining friendly, helpful service.

Retail Sales Representative

Las Vegas Souvenirs and Gifts
12.2018 - 12.2022
  • Rang up souvenirs, postcards, snacks, apparel, pool items, and travel essentials.
  • Answered customer questions about pricing, product locations, promotions, and nearby attractions.
  • Handled cash drawer responsibilities while accurately processing cash, card, and gift card payments.
  • Kept checkout counters, display racks, and impulse-buy areas clean, stocked, and organized.
  • Assisted with returns, price checks, damaged items, and basic customer concerns.

Education

Associate of Arts - Cosmetology

Iek Epanomis
Thessaloniki, Greece
01-2019

H.S. Diploma - undefined

Rustavis Kartuli Gimnazia
Tbilisi, Georgia
05-2002

Skills

Customer service

Cash management

POS system operation

Product knowledge

Sales floor support

Inventory restocking

Customer engagement

Merchandising displays

Return and exchange processing

Loss prevention awareness

Team communication

Priority assessment

Cleanliness and organization

Timeline

Retail Associate + Cashier

El Cortez Hotel Casino - Gift Shop
07.2025 - 03.2026

Retail Associate

Viva Vegas Gifts
02.2025 - 02.2026

Customer Service Associate Cashier

The Venetian Hotel Casino - Gift Shops
01.2023 - 10.2025

Retail Sales Representative

Las Vegas Souvenirs and Gifts
12.2018 - 12.2022

H.S. Diploma - undefined

Rustavis Kartuli Gimnazia

Associate of Arts - Cosmetology

Iek Epanomis
NATIA 'MARIA' TSIPLASHVILIServer