Summary
Overview
Work History
Education
Skills
Timeline
Generic

Natia Platt

HOMESTEAD,PA

Summary

My objective is to utilize my skills and knowledge in customer service; while maintaining client satisfaction and building a professional rapport.

Overview

14
14
years of post-secondary education
13
13
years of professional experience

Work History

Licensed Nail Technician

Top Nails
Pittsburgh, Pennsylvania
08.2018 - Current
  • Deliver professional nail services including manicures, pedicures, nail enhancements, artificial extensions, and advanced nail art, ensuring high client satisfaction.
  • Ensure cleanliness and sanitation of tools and workstations to maintain a safe and hygienic environment for clients.
  • Provide quality customer service through client greetings, consultations, appointment management, bookkeeping, and upselling salon products, while effectively maintaining inventory of supplies.

Medical Claims Examiner

UPMC Health Plan
Pittsburgh, Pennsylvania
09.2013 - 04.2016
  • Reviewed medical claims to ensure accuracy and compliance with policy guidelines, contributing to effective claims processing.
  • Analyzed claim submissions to identify discrepancies and necessary corrections.
  • Processed appeals for denied claims following established protocols and procedures.
  • Communicated with healthcare providers to clarify claim details, facilitating timely resolutions and minimizing delays.
  • Effectively prioritized and completed assigned task in a timely manner.

Education

Medical Claims Processor

Bidwell Training Center Inc
Pittsburgh, PA
05.2012 - 08.2026

Licensed Nail Technician - Nail Technician

South Hills North Hills Beauty Academy
Pittsburgh, PA
04.2016 - 06.2016

David B Oliver High School
Pittsburgh, PA

Skills

  • Salon safety protocol
  • Equipment sterilization
  • Customer service
  • Reception duties
  • Attention to detail
  • Organization
  • Claims processing

Timeline

Licensed Nail Technician

Top Nails
08.2018 - Current

Licensed Nail Technician - Nail Technician

South Hills North Hills Beauty Academy
04.2016 - 06.2016

Medical Claims Examiner

UPMC Health Plan
09.2013 - 04.2016

Medical Claims Processor

Bidwell Training Center Inc
05.2012 - 08.2026

David B Oliver High School
Natia Platt