Adept at data analysis and fostering strong customer relationships, I excelled at CareMetx by streamlining insurance processes, enhancing patient satisfaction, and surpassing sales goals. My expertise in Microsoft Excel and conflict resolution propelled operational efficiencies and quality control, achieving a notable increase in customer retention rates. Committed Reimbursement Specialist with a recognized proficiency in client service and administrative support. Skilled in policy evaluation and negotiating claims. Offering a specialty in insurance in addition to a general industry knowledgeability.