Natika Floyd
Rockford,Il
Summary
Reliable and hardworking customer service professional with experience in retail, food service, and youth instruction. Skilled in communication, teamwork, cash handling, and creating positive customer experiences. Quick learner with a strong work ethic and the ability to work efficiently in fast-paced environments.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Team Member
Beef-A-Roo
- Current
- Assist customers with orders while delivering excellent customer service
- Prepare food and maintain cleanliness throughout the restaurant
- Work efficiently during busy shifts and support teammates as needed
- Handle transactions accurately and maintain a positive attitude under pressure
- Follow food safety and company procedures consistently
Cashier
The Home Depot
04.2025 - 09.2025
- Provided friendly and efficient customer service in a fast-paced retail environment
- Operated cash registers accurately and handled cash, card, and digital payments
- Assisted customers with purchases, returns, and locating merchandise
- Maintained clean and organized checkout areas
- Worked collaboratively with team members to ensure smooth daily operations
Youth Assistant / Coach
Gymnastics Academy of Rockford
- 01.2024
- Worked with young children in gymnastics classes and activities
- Helped create a safe, encouraging, and fun learning environment
- Assisted instructors with class organization and supervision
- Developed strong communication and patience while working with children
- Encouraged teamwork, confidence, and positive behavior among students
Education
High school diploma - undefined
Rockford East high school
01.2024
Skills
- Customer Service
- Cash Handling & POS Systems
- Teamwork & Communication
- Time Management
- Food Preparation & Safety
- Problem Solving
- Working with Children
- Multitasking in Fast-Paced Environments
Certification
CPR
Timeline
Cashier
The Home Depot
04.2025 - 09.2025
Team Member
Beef-A-Roo
- Current
Youth Assistant / Coach
Gymnastics Academy of Rockford
- 01.2024
High school diploma - undefined
Rockford East high school