NATIVIDAD CHAIDEZ
Porterville,CA
Summary
Bilingual professional with 3+ years of administrative and financial services experience. Skilled in customer service, loan processing, compliance, and cash handling. Strong multitasker with proven ability to work accurately and efficiently in fast-paced environments.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Vault Cashier
Eagle Mountain Casino
Porterville, CA
10.2019 - Current
- Verify casino funds and reconcile cashier tills and paperwork.
- Maintain ATM operations and resolve errors.
- Ensure compliance with financial controls and security standards.
Customer Service Representative
ACE Cash Express
Porterville, CA
04.2023 - 12.2024
- Process loans, conduct outbound calls, and support marketing efforts.
- Handle check cashing, bill pay, money transfers, and prepaid card services.
Customer Service Representative
Sigue Corporation
Porterville, CA
01.2018 - 01.2021
- Provided money transfer, check cashing, and bill pay services.
- Managed customer accounts with accuracy; ensured regulatory compliance.
Office Manager
Siempre Tax
Porterville, CA
11.2014 - 05.2015
- Supervised staff, managed office operations, and prepared tax returns.
- Oversaw marketing and call center activities.
Education
High School Diploma -
Porterville Adult School
Porterville, CASkills
- Bilingual: English and Spanish
- Customer service and call center
- Loan processing and compliance
- Cash handling and reconciliation
- Administrative support and management
- Tax preparation and reporting
- Microsoft Office and Google Suite
Certification
- Compliance Officer Certification – Sigue Corporation
- Valid Driver’s License
Timeline
Customer Service Representative
ACE Cash Express
04.2023 - 12.2024
Vault Cashier
Eagle Mountain Casino
10.2019 - Current
Customer Service Representative
Sigue Corporation
01.2018 - 01.2021
Office Manager
Siempre Tax
11.2014 - 05.2015
High School Diploma -
Porterville Adult School
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