NAT WONGBORPHID
Bangkok,Thailand
Summary
Results-oriented Marketing Specialist proficient in developing creative marketing collateral for diverse projects. Establishes clear standards and enforces protocols for consistent, high-quality results. Resourceful Market Research Analyst offering 3 years background studying market conditions, consumer preferences and statistical data to examine potential sales of Rabbit Bubble Milk Tea and Sombat Tour Bus company. Detail-oriented and creative professional familiar with CRM programs and various data collection methods. Well-educated in creating research databases and utilizing SWOT analysis.
Overview
8
8
years of professional experience
Work History
Marketing Researcher
Sombat Tour
12.2022 - Current
- Developed targeted marketing strategies for improved customer engagement and retention.
- Maximized advertising efforts by developing content for media relations, corporate communications, and social media posts..
- Collected and analyzed data from variety of sources to create detailed market research reports for top-level decision makers.
- Built strong relationships with key industry influencers through networking events and conferences, boosting brand reputation within the community.
Digital Marketer
W Cargo Service Limited Company
01.2021 - 12.2021
- Collaborated with cross-functional teams to develop integrated marketing campaigns, driving brand awareness and customer acquisition.
- Increased website traffic by implementing effective search engine optimization strategies.
- Developed engaging content for social media platforms, resulting in higher user engagement rates.
- Optimized digital advertising budgets, maximizing return on investment for paid marketing channels.
- Created visually appealing reports detailing campaign successes which were used internally by various departments.
Assistant Manager
Rabbit Bubble Milk Tea and Dessert Café
01.2020 - 12.2020
- Streamlined store operations for increased efficiency, implementing new processes and procedures.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Increased sales through effective merchandising strategies and targeted promotions.
- Collaborated with the management team to develop strategic plans for business growth and improvement.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
Animal Shelter Volunteer
01.2016 - 01.2017
- Assisted in the successful adoption of animals by maintaining clean and inviting living spaces for potential adopters to visit.
- Enhanced community awareness of shelter programs and events through active participation in outreach activities.
- Contributed to a positive shelter environment with thorough cleaning and sanitation of animal enclosures.
- Collaborated with staff members to implement behavioral modification plans for dogs with specific needs, resulting in improved behavior and increased chances of successful adoptions.
Education
Master of Science - Sustainable Resource Management
University of Bath
Bath, United Kingdom06.2023
Bachelor of Science - Biology
University of Kent
Canterbury, United Kingdom06.2022
Skills
- Media Planning
- Market Research
- Audience Engagement
- Networking Expertise
- Negotiation
- Staff Management
- Financial Management
- Customer Relationship Management (CRM)
- Sales Growth
Extracurricular Activities
President of Kent Thai Society, 09/01/2021, 06/30/2022, Organised sports and cultural activities and events for society members.
Timeline
Marketing Researcher
Sombat Tour
12.2022 - Current
Digital Marketer
W Cargo Service Limited Company
01.2021 - 12.2021
Assistant Manager
Rabbit Bubble Milk Tea and Dessert Café
01.2020 - 12.2020
Animal Shelter Volunteer
01.2016 - 01.2017
Master of Science - Sustainable Resource Management
University of Bath
Bachelor of Science - Biology
University of Kent
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