Natnael Dubale

• Oversee daily floor operations ensuring excellent customer service and staff efficiency
• Lead, train, and motivate a team to maintain cleanliness, service quality, and safety standards
• Handle scheduling, inventory, and coordination with kitchen and management teams

Prepared ingredients and maintained cleanliness of workstation to support kitchen operations.

• Promoted from Server to Supervisor within 2 months due to exceptional performance
• Managed front-of-house operations and supported staff during high-volume periods
• Trained new hires and helped resolve customer concerns with professionalism

• Prepared and cooked a variety of menu items in a fast-paced kitchen
• Delivered friendly and efficient customer service, handling orders and resolving issues
• Maintained kitchen hygiene and ensured food safety standards

• Cooked and served meals at corporate and private events
• Managed setup, presentation, and clean-up for catering functions
• Collaborated with team members to ensure event success and customer satisfaction