Natnael Erko

As an unarmed security guard, my job is to help keep the property, employees, and visitors safe. I monitor the area by doing regular patrols, watching entrances and exits, and keeping an eye on surveillance cameras. I make sure only authorized people are allowed into the building when required.

• Resolved conflicts between customers when necessary.
• Maintained cleanliness of lobby area, including wiping down tables and chairs.
• Contributed to team efforts by accomplishing related tasks as needed.

• Resolved customer complaints professionally in accordance with company policy.
• Provided excellent customer service while promoting loyalty programs to increase sales potential.
• Performed other duties as assigned by management.