Jean Eugene
Miami,FL
Summary
Observant professional accustomed to working alone to maintain security at facilities. Knowledgeable about detecting and preventing incidents, reporting crime and providing basic first aid. Thorough understanding of enforcement policies coupled with deep familiarity of safety equipment.
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Skilled Hotel Housekeeper with background in maintaining cleanliness and orderliness of hotel rooms, lobbies, and public areas. Possess strong knowledge of deep cleaning procedures, room setup requirements, and guest service protocols. Known for outstanding organizational skills, ability to manage time effectively, and commitment to quality service. Contributed significantly to enhancing guest satisfaction levels in previous roles by ensuring clean and comfortable environment.
Overview
10
10
years of professional experience
2010
2010
years of post-secondary education
Work History
Unarmed Security Guard
PPG
Miami Beach, Florida
08.2021 - 12.2024
- Monitored premises to ensure safety and security of all personnel.
- Conducted regular patrols to identify potential hazards and breaches.
- Maintained detailed logs of daily activities and unusual occurrences.
- Collaborated with local law enforcement on security matters when necessary.
- Enforced company policies and procedures to maintain a secure environment.
- Performed foot patrols around the property to ensure safety and security of personnel and visitors.
- Investigated disturbances, theft, vandalism, accidents, medical emergencies, fires. on site as needed.
- Maintained accurate records of daily occurrences including shift logs and incident reports.
- Identified potential threats or hazards onsite and took appropriate action to address them in a timely manner.
- Enforced rules and regulations within the facility while maintaining a professional demeanor.
- Monitored CCTV cameras, reported incidents, and responded to alarms or emergency situations.
- Conducted daily security checks of the premises, equipment, and vehicles.
- Assisted with crowd control at events by monitoring entrance and exit points and ensuring compliance with safety regulations.
- Patrolled assigned areas to detect suspicious activity and prevented unauthorized access.
- Wrote reports outlining thefts, unauthorized access violations, or other unusual occurrences to help support later criminal or civil actions.
- Protected entrances by scanning individuals and bags via manual checks or x-ray machinery.
- Communicated with supervisors regarding unusual activity or issues observed among inmates.
- Responded promptly to inquiries from staff members regarding security issues or concerns.
Security Guard
Grand Venetian
Miami Beach, Florida
06.2020 - 08.2021
- Monitored premises to ensure safety and security of property and personnel.
- Conducted regular patrols to identify potential security risks and hazards.
- Responded promptly to alarms and incidents, maintaining calm in emergencies.
- Managed access control by verifying credentials of visitors and staff.
- Responded to alarms, emergencies, and disturbances.
- Provided customer service assistance to staff and visitors in a professional manner.
- Addressed problems quickly and reported clear information while working under minimal supervision.
- Followed established security and safety procedures and posted orders to include enforcement of company rules, policies, and regulations.
Security Officer
Foot Locker
Miami, FL
02.2015 - 05.2020
- Monitored store premises for security breaches and suspicious activities.
- Conducted regular patrols to ensure safety of customers and staff.
- Responded promptly to emergency situations, following established protocols.
- Controlled access points, verifying identification of individuals entering the store.
- Collaborated with management to implement safety measures and protocols.
- Conducted regular security patrols of the facility grounds, parking lots, and perimeter areas.
- Greeted staff, guests, vendors, contractors. upon arrival at the facility entrance.
- Maintained accurate logs of all security related activities.
- Secured personnel and premises by inspecting buildings and patrolling property.
- Verified photo IDs and tickets to allow guests passage.
- Confirmed visitor identification prior to granting entry into the building.
- Addressed problems quickly and reported clear information while working under minimal supervision.
Education
Miami Dade College GED
Miami, FLSkills
- Surveillance monitoring
- Incident reporting
- Emergency response
- Access control
- Security protocol enforcement
- Crowd management
- Safety inspections
- Risk assessment
- Conflict resolution
- Customer service
- Attention to detail
- Team collaboration
- Effective communication
- Problem solving
- Sound control
- Emotional connection
- Time management
- Volunteer recruitment expert
- Strong rhythm
- Performance skills
- Safety compliance
- Team leadership
- Professionalism
- Critical thinking
- Relationship building
- Goal-oriented mindset
- Manage inventory
- Security practices
- Goal setting
Languages
English
Native/ Bilingual
French
Native/ Bilingual
Spanish
Elementary
Timeline
Unarmed Security Guard
PPG
08.2021 - 12.2024
Security Guard
Grand Venetian
06.2020 - 08.2021
Security Officer
Foot Locker
02.2015 - 05.2020
Miami Dade College GED