Shamar J Williams
Fort Lauderdale
Summary
Accomplished security professional with expertise in facility security and crowd control, honed at Secure National. Proven ability to maintain safety and order through effective surveillance monitoring and incident reporting. Demonstrated situational awareness and stress tolerance, ensuring a secure environment. Successfully resolved 95% of customer issues, enhancing client satisfaction and trust.
Overview
11
11
years of professional experience
Work History
Unarmed Security Guard
Secure National
Fort Lauderdale
03.2019 - 09.2025
- Resolved customer problems by investigating issues, answering questions, and building rapport.
- Monitored premises to ensure the safety and security of personnel and property.
- Responded promptly to alarms and emergencies, maintaining calm and order.
- Conducted regular patrols to identify and address potential security risks.
- Prepared detailed reports on daily activities, incidents, and observations.
Front Desk/ Staff
Boys & Girls Club and Recreational Center
Lauderhill
05.2016 - 12.2018
- Kept facilities organized, clean, and well-maintained to best meet program needs.
- Enforced access control procedures for employees and visitors.
- Responded promptly to alarms and incidents as necessary.
- Maintained detailed incident reports and daily activity logs.
- Provided customer service while maintaining a secure environment.
Cashier/ Service member
Wendys
Sunrise
03.2015 - 04.2016
- Operated large-volume cooking equipment, such as grills, deep-fat fryers, and griddles.
- Correctly received orders, processed payments, and responded appropriately to guest concerns.
- Served fresh, hot food with a smile, promptly.
- Managed the cash drawer, ensuring accurate balancing at the end of shifts.
- Monitored inventory levels and restocked supplies as needed throughout shifts.
Education
High School Diploma -
Lauderhill High School
Lauderhill, FL, USA2018
Skills
- Facility security
- Crowd control
- Patrolling techniques
- Situational awareness
- Stress tolerance
- CCTV monitoring
- Incident reporting
- Property patrol
- Access control
- Surveillance monitoring
Community Service
Boys & Girls Club
Community Clean Up
Food4All Charity
Timeline
Unarmed Security Guard
Secure National
03.2019 - 09.2025
Front Desk/ Staff
Boys & Girls Club and Recreational Center
05.2016 - 12.2018
Cashier/ Service member
Wendys
03.2015 - 04.2016
High School Diploma -
Lauderhill High School