Natoia Harden
Columbus,Ohio
Summary
Versatile professional experienced in customer service, administrative support, and security operations. Excels in communication, organization, and data management, contributing to a safe and efficient environment while enhancing client satisfaction through attentive service.
Overview
4
4
years of professional experience
Work History
Secretary 1
Columbus City School
Columbus, USA
09.2023 - Current
- Answered phone calls and emails promptly, ensuring effective communication.
- Manage and update student records in accordance with privacy laws.
- Coordinate with administration and faculty to schedule meetings and events.
- Assisted parents, students, staff, and visitors with inquiries, fostering a welcoming environment.
- Prepared and distributed notices or newsletters.
- Prepares and sends records to other schools for students who have withdrawn.
- Maintains inventories and orders supplies for the school.
- Processes school and official contracts.
- Supported administrative functions at West High School, facilitating smooth office operations.
Security Officer
InterCon
11.2022 - 03.2023
- Patrolled and monitored company premises regularly, deterring criminal activity and maintaining a safe environment.
- Controlling the entrance and departure of employees, visitors, and vehicles according to protocol.
- Administered CPR and first aid during medical emergencies, safeguarding individuals and ensuring prompt medical attention.
- Compiled detailed reports on daily activities and incidents for management, enhancing situational awareness and response.
- Testing security systems and operating metal detectors.
- Using provided communication devices such as two-way radio in a clean and concise manner.
Bartender
Fairfield Inn and Suites
01.2022 - 10.2022
- Craft traditional and creative cocktails tailored to customer preferences.
- Foster rapport with regular customers to enhance their overall experience.
- Make suggestions based on customers' taste and preferences.
- Verify identification and age requirements of customers.
- Handle customer payments efficiently to streamline transactions.
- Open and maintain tabs throughout shift.
- Record and balance cash and credit receipts and prepare cash deposits.
- Maintain cleanliness of bar equipment to uphold health and safety standards.
Education
High school - Columbus, Ohio
Focus North High school
Columbus, Ohio01-2012
Skills
- Document preparation
- Record management
- Data entry
- Spreadsheet management
- Microsoft Office
- Office correspondence
- Calendar coordination
- File systems management
- Reporting skills
- Report generation
- Attention to detail
- Time management
- Task prioritization
- Customer service
- Phone reception
- Inter-office communications
- Organization
- Professionalism
- Team collaboration
- Communication skills
- Conflict resolution
- Problem solving
- Data confidentiality
Timeline
Secretary 1
Columbus City School
09.2023 - Current
Security Officer
InterCon
11.2022 - 03.2023
Bartender
Fairfield Inn and Suites
01.2022 - 10.2022
High school - Columbus, Ohio
Focus North High school