Natosha Graves
Cloverdale,CA
Summary
Results-driven Supervisor with experience steering and directing all aspects of operations. Practiced in orchestrating multiple projects with competing priorities involving process improvements, safety initiatives and quality control. Recognized and commended for collaborating with upper management to achieve organizational objectives.
Take-charge professional delivering executive support and team leadership to business operations. Dependable and detail-oriented to manage multiple tasks and priorities. Broad experience includes office management, receivable, invoicing, dispatching, database management, vendor negotiations and contract management. Recognized for exemplary customer service and team collaboration.
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
14
14
years of professional experience
Work History
Cashier
Grocery Outlet Bargain Market
Cloverdale, CA
03.2025 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Person in Charge/ Shift Manager
Ray's Food Place
Cloverdale, CA
08.2023 - 07.2024
- Managed daily operations of the department, assigning duties
- Monitored performance of employees to ensure quality standards were met.
- Provided guidance and support for personnel as needed.
- Ensured compliance with company policies and procedures.
- Established strong relationships with customers through effective communication techniques.
- Resolved customer complaints in a professional manner while adhering to company guidelines.
- Implemented new processes or procedures when necessary to improve workflow.
Head Cashier
Home Depot
Tacoma, WA
02.2014 - 01.2016
- Collaborated with the management team to determine appropriate staffing levels for peak hours.
- Scheduled and supervised cashiers during shifts, ensuring proper coverage.
- Performed opening and closing duties such as counting money, balancing tills,
- Handled returns, exchanges, and refunds in accordance with company policy while maintaining a high level of customer satisfaction.
Deli Clerk
Safeway
Silverdale, WA
01.2012 - 02.2013
- Greeted customers in a friendly and professional
- Operated cash register accurately and efficiently for customer transactions.
- Weighed, wrapped, and labeled meats, cheeses, salads, sandwiches. for customers' orders.
- Performed opening and closing duties such as restocking supplies and cleaning work areas
- Worked collaboratively with other staff members to ensure efficient operation of the store operations during peak hours of business activity.
- Sliced meats and cheeses and weighed deli items for customers
- Created aesthetically pleasing food arrangements for special orders and party trays.
Education
Associate in Engineering Technology - Automotive Engineering
Universal Technical Institute of Arizona Inc
Avondale, AZ06-2012
Skills
- Innovation Skills
- Motivation Skills
- Team Management
- Staff Development
- Operations Management
- Inventory Control
- Staff Management
- Employee Motivation
- Employee Development
- Performance Improvement
Timeline
Cashier
Grocery Outlet Bargain Market
03.2025 - Current
Person in Charge/ Shift Manager
Ray's Food Place
08.2023 - 07.2024
Head Cashier
Home Depot
02.2014 - 01.2016
Deli Clerk
Safeway
01.2012 - 02.2013
Associate in Engineering Technology - Automotive Engineering
Universal Technical Institute of Arizona Inc