Natosha Horn
Salem,OR
Summary
Recognized for exceptional communication, organizational skills, time management, and compassionate customer relations.
Overview
18
18
years of professional experience
Work History
Property Manager
SMI Property Management
Salem, OR
01.2021 - 02.2026
- Managed daily operations of a residential apartment complex, overseeing leasing, tenant relations, maintenance, and administrative tasks
- Served as the primary point of contact for tenants, handling communication via phone, email, and text messages in a professional and timely manner
- Prepared and issued tenant notices, legal documents, and correspondence in compliance with Fair Housing regulations
- Coordinated move-ins and move-outs, including account transfers, inspections, documentation, and unit turnovers
- Maintained and updated tenant accounts, ensuring accuracy in rent charges, credits, late fees, and account balances
- Managed property financials, including rent collection, charges, credits, and delinquency tracking
- Processed insurance claims and assisted with related documentation
- Scheduled and coordinated vendors for maintenance, repairs, and unit turns
- Oversaw maintenance requests from submission to completion to ensure timely resolution
- Conducted regular property inspections to maintain safety, quality, and compliance standards
- Screened applications and verified qualifications in accordance with company policies and Fair Housing laws
- Managed Section 8 tenants, inspections, documentation, and compliance requirements
- Handled reasonable accommodation requests with care, accuracy, and legal compliance
- Utilized AppFolio and Tenant Tech software to manage property operations and tenant records
Daycare Manager/Lead Preschool Teacher
Natosha Horn
Salem, Oregon
01.2008 - 05.2015
- Managed daily operations of childcare facility ensuring compliance with safety regulations.
- Developed and implemented age-appropriate educational programs and activities for children.
- Coordinated parent communication to address concerns and provide updates on children's progress.
- Maintained accurate records of children's attendance, health, and developmental milestones.
- Collaborated with community organizations to enhance resources available for families and children.
- Participated in professional development opportunities related to early childhood education.
- Organized and facilitated special events, such as field trips, holiday parties, and parent-teacher meetings.
- Managed financial aspects associated with running a successful daycare business.
- Developed engaging lesson plans for diverse learning styles and developmental stages.
- Facilitated daily classroom activities to promote social and emotional growth.
- Collaborated with parents to discuss children's progress and address concerns.
- Implemented behavior management strategies to maintain a positive classroom environment.
- Organized educational materials and resources to support lesson delivery.
- Enhanced children's understanding of basic colors, shapes, and letters to build foundational literacy skills.
- Implemented hands-on, play-based strategies for experiential learning.
- Maintained structured classroom environments to foster a supportive and disciplined learning atmosphere.
- Incorporated music, art, games, books, blocks, puzzles into daily instruction.
- Supervised outdoor playtime while ensuring safety regulations were followed.
Education
High School Diploma -
McNary
Keizer, OR06-2007
Skills
- Child development
- Health and safety
- Educational program design
- Behavior management
- Parent communication
- Lesson planning
- Conflict resolution
- Creative thinking
- Health and safety regulations
- Curriculum planning
- Parent-teacher collaboration
- Activity planning
- Teamwork
- Adaptability
- Self motivation
- Strong Communication & People skills
- Organization & Attention to detail
- Microsoft Word
- Microsoft Excel
- Office & Phone Systems
- Time management
- Problem solving
- Document preparation
- Property Management
- Tenant Relations & Customer Service
- Leasing & Occupancy Management
- Fair Housing & Section 8 Compliance
- Reasonable Accommodations
- Legal Documentation & Notices
- Rent Collection & Financial Management
- Maintenance Coordination & Vendor Scheduling
- Application Screening & Qualifications
- AppFolio
- Tenant Tech
Timeline
Property Manager
SMI Property Management
01.2021 - 02.2026
Daycare Manager/Lead Preschool Teacher
Natosha Horn
01.2008 - 05.2015
High School Diploma -
McNary