Natosha Mendoza
Bryan,TX
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Shift Lead
Andy's Frozen Custard
College Station
08.2022 - Current
- Provide direction and feedback to workers during shifts
- Train and coach new employees
- Overseeing operations when the general manager is absent
- Assigning duties to staff during shifts
- Providing customer service and managing complaints.
Team Member/Cashier
Chick-fil-A
College Station
03.2021 - 04.2022
- Amazing customer service along with being able to have a great attitude towards guests under great duress.
Server/Bartender
Cotton Patch Cafe, LLC
Bryan
11.2019 - 11.2021
- Trained new servers in memorization methods and accurate recording of food and beverage orders
- Developed and maintained personnel training documentation, materials, and learning resources
- Worked with restaurant managers and supervisors to enforce highest standards of service.
Cashier/Cook
Freddy's Frozen Custard & Steakburgers
Bryan
09.2018 - 11.2019
- Served customers, motivated crews, and kept the restaurant clean and well organized
- Reviewed common food safety regulatory violations and guidelines for safe, sanitary environment
- Provided instruction for POS system operations, including sending orders and completing transactions.
Education
High school diploma -
Travis B Bryan High School
05.2021
Skills
- Restaurant Experience
- Food Preparation
- Serving Experience
- Kitchen Experience
- Upselling
- Employee Training
Certification
- TABC Certified
- Food Handler Certification
Assessments
Retail customer service, Excellent, 06/01/22, Responding to customer situations in a retail setting
Timeline
Shift Lead
Andy's Frozen Custard
08.2022 - Current
Team Member/Cashier
Chick-fil-A
03.2021 - 04.2022
Server/Bartender
Cotton Patch Cafe, LLC
11.2019 - 11.2021
Cashier/Cook
Freddy's Frozen Custard & Steakburgers
09.2018 - 11.2019
High school diploma -
Travis B Bryan High School
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