Natrelle Tyson
Rochester
Summary
Highly motivated student with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
2
2
years of professional experience
Work History
Reception Technician
CSL Plasma
Rochester
04.2024 - 06.2025
- Contributed to higher donor turnout by providing consistent, timely care. Regularly receiving positive feedback.
- Supported team efficiency by conducting quick and accurate health screenings, keeping the flow running smoothly during high-volume hours.
- Improved service quality by keeping donor records accurate and up to date, reducing intake errors, and improving accuracy for data entry.
Front End Associate
Walmart
Rochester
01.2023 - 05.2024
- Delivered exceptional customer service by assisting customers with product inquiries and returns, leading to consistently positive feedback on customer satisfaction and recognition.
- Coordinated with team members to ensure products were put back in their respective areas, enhancing overall workflow, which led to achieving a higher accuracy rate for product restocking.
- Trained new employees to run cash registers and self-checkout, resulting in a more efficient and cohesive team, overall enhancing customer service experiences.
Education
Associate of Science - Health Studies
Monoe Community College
1000 E Henrietta Rd, Rochester, NY06-2027
High School Diploma -
Rochester Prep
14 Mark St, Rochester, NY, 1460506-2022
Skills
- Attention to detail
- Front desk operations
- Customer service and problem-solving
- Professional and friendly communication skills
- Adaptability in clinical and administrative settings
- Time management in prioritizing tasks in a dynamic setting
Timeline
Reception Technician
CSL Plasma
04.2024 - 06.2025
Front End Associate
Walmart
01.2023 - 05.2024
Associate of Science - Health Studies
Monoe Community College
High School Diploma -
Rochester Prep
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