Summary
Overview
Work History
Education
Skills
Timeline
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Nattapon Promyotha

Arlington,Virginia

Summary

Efficient and customer-oriented food service worker and bartender with a deep appreciation for distinguished culinary arts and eager to learn about food and beverages. Offers positive personality, strong commitment to providing outstanding customer service, exceptional team-building skills and upbeat energy to satisfy customers' needs during over 3+ years of experience providing excellent customer service in both a fast-paced restaurant and a fine dining environment. Skilled in taking orders, upselling menu products, and social perceptiveness. Demonstrates a talent for making others sense at ease by using effective interpersonal and active listening techniques. Personable and astute, providing high quality dining experiences.

Overview

2
2
years of professional experience

Work History

WAITER

Sequoia
Georgetown, DC
03.2024 - Current
  • Maintained cleanliness of work areas throughout shift by wiping counters and cleaning spills promptly.
  • Informed customers of daily specials in an engaging manner.
  • Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
  • Provided excellent customer service to ensure repeat customers.

WAITER & BARTENDER

Gin Ramen
Alexandria, VA
09.2023 - Current
  • Maintained and presented full product knowledge of the menu and specials to customers, especially ramen knowledge to ensure the greatest ramen experience
  • Provided suggestions for beverages, such as sake, beer, or whisky
  • Performed extensive side work to ensure the areas were clean and well-organized
  • Took a very good care of customers to provide an excellent dining experience
  • Always mindful of sanitation and safety consideration when handling food

WAITER

Kyojin
Georgetown, DC
08.2023 - 05.2024
  • Formally trained in fine dining service and etiquette, possessing superior customer service skills
  • Creating a memorable atmosphere and energy for the dining experience by introducing and providing knowledge about various ingredients and correct and perfect techniques for eating Japanese food to customers
  • Provided knowledgeable suggestions for menu items including daily special menus and seasonal special food items
  • Possess extensive knowledge of menu items, wine pairing, and other specialty beverages
  • Adept at upselling daily products based on the amount the store needs each day
  • Demonstrated capacity to deliver excellent customer service that goes above and beyond
  • Ensured high standards of cleanliness in dining areas

WAITER & BARTENDER

Rakuya
Dupont, DC
09.2022 - 03.2024
  • Recommended Japanese food to customers, including appetizer, sushi, and sashimi to meet customer preferences
  • Assisted customers with dietary restrictions and food allergies to order appropriate meals
  • Assessed customer needs and preferences to make appropriate beverage and food recommendations
  • Delivered excellent customer relations, building and maintaining a positive relationship
  • Maintained cleanliness and organized bar area

Education

Master of Arts -

Virginia Christian University
Chantilly, VA
03-2023

BBA - Marketing

Bangkok University
Bangkok, Thailand
05-2021

Skills

  • Friendly and Confidence
  • Customer Service Skills
  • Excellent Communication Skills
  • Teamwork Skills
  • Strong Time Management
  • Composed and Efficient in High Stress Environments
  • Food Allergy Conscious
  • Retentive for Food and Alcohol
  • Responsible Service of Alcohol Standards
  • Health & Hygiene Protocols

Timeline

WAITER

Sequoia
03.2024 - Current

WAITER & BARTENDER

Gin Ramen
09.2023 - Current

WAITER

Kyojin
08.2023 - 05.2024

WAITER & BARTENDER

Rakuya
09.2022 - 03.2024

Master of Arts -

Virginia Christian University

BBA - Marketing

Bangkok University

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Nattapon Promyotha