Na'Tyia Howard
Columbus,GA
Summary
Prepared with compassion and having the ability and communication skills, to solve problems. New to the healthcare field, but my long-term goal is to obtain a Bachelor of Science in Nursing to become a NICU nurse. Obtaining phlebotomy skills such as the correct order of draw, accurate venipuncture, and more.
Overview
4
4
years of professional experience
Work History
Trainer
Chick Fil a
columbus , GA
06.2022 - Current
- I started off as a team memberthen after a year I was promoted to a trainer.
- As a trainer I :
- Developed training materials for new employee onboarding programs.
- Collaborated with management to identify training needs and gaps.
- Adapted teaching methods according to the needs of individual learners or groups.
- Provided constructive feedback and positive reinforcement to keep trainees motivated.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
Sales Associate
Old Navy
columbus, ga
06.2021 - 05.2022
- Assisted customers in selecting merchandise that fits their needs.
- Maintained visual standards and organized product displays on the sales floor.
- Engaged customers with friendly service and product knowledge.
- Handled customer inquiries and resolved issues promptly and professionally.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Answered incoming telephone calls to provide store, products and services information.
Education
Associate of Science - General Studies
Chattahooche Valley Community College
Phenix City, AL05-2024
High School Diploma -
Central High School
Phenix City, AL05-2021
Skills
- Time management
- Sample labeling
- Venipuncture
- Customer service
- Effective communication
- PPE use
References
References available upon request.
Timeline
Trainer
Chick Fil a
06.2022 - Current
Sales Associate
Old Navy
06.2021 - 05.2022
Associate of Science - General Studies
Chattahooche Valley Community College
High School Diploma -
Central High School