Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
Generic

Natyla Williams

Chicago,IL

Summary

Seasoned Library Clerk with background in cataloging, customer service, and managing library resources. Skilled at organizing and maintaining library materials, assisting patrons with research and check-out, and utilizing library databases with efficiency. Strengths include strong communication skills, adaptability to new technologies, and ability to manage multiple tasks simultaneously. Previous work has resulted in streamlined operations and increased patron satisfaction. Honest Cashier skilled at managing money, merchandising stock and assisting customers with locating desired items. Excellent oral and written communication, listening and time management skills with strong attention to detail and superior work ethic. Consistently accurate in drawer reconciliation.

Overview

10
10
years of professional experience

Work History

West Chicago Ave - Library Clerk

City of Chicago
Chicago, IL
03.2023 - Current
  • Maintained records of patron accounts and updated contact information.
  • Provided technical support to patrons utilizing computers, printers, scanners.
  • Assisted with cataloging new materials into the automated system.
  • Organized books on shelves according to Dewey Decimal System.
  • Greeted visitors and provided them with assistance.
  • Answered reference questions using online databases and other resources.
  • Processed interlibrary loan requests from other libraries.
  • Greeted patrons upon entrance to library and offered assistance with needs or issues.
  • Maintained accurate library records for inventory of periodicals and books.
  • Maintained well-rounded knowledge of automated library systems and reference data to share with patrons and visitors.

North Austin - Library Clerk

City of Chicago
Chicago, IL
09.2022 - 03.2023
  • Maintained records of patron accounts and updated contact information.
  • Provided technical support to patrons utilizing computers, printers, scanners.
  • Attended workshops related to customer service practices or technology updates.
  • Processed new library cards for patrons.
  • Performed basic maintenance tasks throughout the building.
  • Assisted with cataloging new materials into the automated system.
  • Conducted inventory of library materials including books, magazines, audio-visual equipment.
  • Organized books on shelves according to Dewey Decimal System.
  • Greeted visitors and provided them with assistance.
  • Processed interlibrary loan requests from other libraries.
  • Assisted patrons with locating library materials and information.

Buck-Town Wicker Park Library Page

City of Chicago
Chicago, IL
08.2018 - 09.2022
  • Organized book carts, maintained collections, and re-shelved books.
  • Completed daily reports detailing all activities performed during shift.
  • Participated in training sessions related to library policies and procedures.
  • Assisted patrons with locating items in the stacks and on the shelves.
  • Inspected returned items for damage or missing parts before checking them back in.
  • Performed regular shelf reading duties to ensure accuracy of call numbers on shelves.
  • Worked closely with other staff members to promote customer service excellence.
  • Assisted with special projects such as weeding outdated material from collection.
  • Answered telephone inquiries from patrons regarding library services and procedures.
  • Provided reference services to patrons by helping them locate resources and answer basic questions.

Cashier

Target
Chicago, IL
02.2016 - 07.2019
  • Performed other duties as assigned by management.
  • Issued receipts, refunds, credits or change due to customers.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Verified that customers were of legal age to purchase alcohol or tobacco products.
  • Managed household errands and other essential duties.
  • Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
  • Identified needs of customers promptly and efficiently.
  • Performed inventory counts of products in the backroom.
  • Provided customer service support when needed on the sales floor.
  • Maintained a clean work area by sweeping, dusting, mopping.

Floor Associate

Kmart, Sears Holding
Chicago, IL
07.2015 - 02.2016
  • Performed other duties as assigned by management.
  • Issued receipts, refunds, credits or change due to customers.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Processed returns and exchanges of merchandise in accordance with store policies.
  • Adhered to all safety regulations when handling products and equipment.
  • Provided assistance to other departments when needed.
  • Received shipments of new merchandise and distributed items to appropriate locations.
  • Stocked shelves with merchandise according to company guidelines.

Education

High School Diploma -

Michele Clark Magnet High School
Chicago, IL
06-2015

Associate of Science - Radiology Tech

Malcolm X College
Chicago, IL

Some College (No Degree) -

Triton College
River Grove, IL

Skills

  • Customer service
  • Dewey Decimal System
  • Shelf reading
  • Book repair
  • Cash register operation
  • Payment processing
  • Time management
  • Drawer balancing
  • Cash handling and management
  • Communication skills
  • Attention to detail
  • Team collaboration

Affiliations

  • PAWS - I help the animals by taking the dogs for walks and clean the cat's litter box and refresh their foods. When I'm done with their living area I start on the laundry I wash the animals sleeping mats, toys, and anything else that left in the laundry room.
  • Lincoln Park Zoo - I'm a Zoo Monitor. I watch the behavior of animals and mark them in down to help the zoo make decisions for the animals that are there to ensure them better lives.

Timeline

West Chicago Ave - Library Clerk

City of Chicago
03.2023 - Current

North Austin - Library Clerk

City of Chicago
09.2022 - 03.2023

Buck-Town Wicker Park Library Page

City of Chicago
08.2018 - 09.2022

Cashier

Target
02.2016 - 07.2019

Floor Associate

Kmart, Sears Holding
07.2015 - 02.2016

High School Diploma -

Michele Clark Magnet High School

Associate of Science - Radiology Tech

Malcolm X College

Some College (No Degree) -

Triton College