Summary
Overview
Work History
Education
Skills
Timeline
Generic

Naudea Mojica

Abilene

Summary

A versatile and dedicated professional with extensive experience in customer service, food preparation, housekeeping, and childcare. Skilled in baking, food handling, and maintaining cleanliness in high-traffic environments. Demonstrated expertise in managing multiple tasks, from taking orders to preparing meals and drinks, with a strong attention to detail and customer satisfaction. Proven ability to work collaboratively with team members, train new staff, and maintain a clean, organized workplace. Experienced in providing high-quality care for children, including sterilizing bottles, preparing meals, and leading activities. Adept in working with various kitchen equipment, such as waffle machines and deli slicers. Excellent communication skills and a reliable work ethic. Looking to leverage diverse experience to contribute to a dynamic team.

Overview

6
6
years of professional experience

Work History

Front Of Haus

Trail Haus
06.2024 - 08.2024
  • Processed customer orders using a kiosk system, ensuring accurate communication with the kitchen staff.
  • Delivered food to customers, efficiently managing multiple plates and bowls.
  • Provided excellent customer service by filling and refilling drinks promptly.
  • Maintained cleanliness of dining areas, including tables and outdoor seating.
  • Ensured dishes were cleaned and readily available for use during peak hours.
  • Performed nightly cleaning of restrooms to uphold sanitation standards.
  • Handled cash transactions accurately while maintaining proper cash handling procedures.

Barista/Bakery Worker

Kava Haus
05.2024 - 08.2024
  • Prepared fresh baked goods, including scones and bread dough, ensuring quality and consistency.
  • Crafted waffle batter and cooked waffles and breakfast sandwiches (“Sammies”) for customers.
  • Accurately processed and fulfilled online orders in a timely manner.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Contributed to a positive team environment through effective communication and collaboration with colleagues.
  • Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.

Entertainment TA

Walmart
03.2023 - 11.2023
  • Assisted customers with electronic purchases and troubleshooting needs.
  • Unloaded and unpacked delivery trucks daily, restocking shelves and organizing surplus inventory in the stockroom.
  • Managed secure merchandise sales by unlocking and handling special cases for customers.
  • Closed cash register operations nightly, ensuring accurate handling of cash, coupons, and alternate payment methods.
  • Processed customer photo orders in the Photo Lab, maintaining attention to detail and quality.
  • Operated photo printing equipment to produce posters, wooden-framed photos, DVDs, and USBs.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Helped customers locate products and checked store system for merchandise at other sites.

Deli Clerk

Kroger
11.2022 - 02.2023
  • Sliced various meats and cheeses to meet customer specifications using a deli slicer.
  • Cooked and served main dishes and side items during peak afternoon hours.
  • Operated and maintained a rotisserie chicken cooker, including breading and seasoning chicken to standard.
  • Assembled custom meat and cheese platters for catering orders.
  • Cleaned grease traps nightly to ensure proper equipment functionality.
  • Performed end-of-shift cleaning, including sanitizing all equipment and scrubbing floors to maintain hygiene standards.
  • Precisely measured, weighed, sliced, and packaged deli products according to customer requests while minimizing waste.
  • Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.

Housekeeper

Holiday Inn Express and Suites
10.2021 - 05.2022
  • Reviewed daily check-out schedules and vacant room lists to plan cleaning priorities and gather necessary supplies.
  • Monitored room status and maintained accurate records of cleaned and uncleaned rooms.
  • Trained new housekeeping staff in cleaning techniques and room servicing standards.
  • Provided exceptional customer service by fulfilling requests for extra toiletries or bedding.
  • Assisted in folding and organizing freshly laundered bedding and restocking storage shelves efficiently.
  • Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
  • Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
  • Disposed of trash and recyclables each day to avoid waste buildup.
  • Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
  • Enhanced guest satisfaction by ensuring thorough cleaning and timely room turnovers.

Daycare Teacher

Champions in the Making Daycare
07.2020 - 09.2021
  • Sterilized bottles and prepared infant formulas according to safety standards.
  • Organized, stored, and sanitized toys and materials to maintain a clean and orderly play environment.
  • Engaged with children in outdoor play activities, fostering social and physical development.
  • Supervised children on walks and field trips to outdoor play areas.
  • Prepared and served one meal and two snacks daily, ensuring dietary needs were met.
  • Monitored children during nap times to ensure their safety and well-being.
  • Actively encouraged children to develop their communication, problem-solving and social skills.
  • Provided a safe and nurturing environment for children, regularly monitoring indoor and outdoor spaces for potential hazards.
  • Developed strong relationships with parents through regular communication about their child''s progress and needs.
  • Instructed children in health and personal habits, such as eating, resting, and toileting.
  • Gathered materials and resources to prepare for lessons and activities.
  • Engaged with children on individual basis to build positive relationships and promote learning.

Crew Member

McDonalds
07.2018 - 10.2019
  • Processed customer orders efficiently in the drive-thru and dine-in areas.
  • Prepared a variety of dessert items, hot beverages, and iced drinks using specialized equipment.
  • Addressed customer concerns and resolved issues promptly to ensure satisfaction.
  • Assisted with end-of-shift tasks, including cleaning and preparing the workspace for the next day.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.
  • Improved customer satisfaction by providing friendly and efficient service at the register.
  • Provided exceptional customer service, addressing concerns or issues promptly and professionally.

Education

Diploma -

Wilmington High School
Wilmington, Ohio
05-2020

Skills

  • Strong customer service and communication skills
  • Efficient multitasking in fast-paced environments
  • Proficient in food preparation, including baking, cooking, and operating kitchen equipment
  • Skilled in handling cash registers, processing payments, and managing financial transactions
  • Expertise in maintaining cleanliness and organization in workspaces
  • Ability to train and mentor new staff members
  • Effective inventory management and restocking abilities
  • Experience with equipment operation, including deli slicers, waffle makers, and photo lab machinery
  • Detail-oriented with a focus on quality and accuracy in fulfilling orders and tasks
  • Strong problem-solving skills to address customer concerns and operational challenges
  • Knowledge of child care practices, including meal preparation, play engagement, and safety monitoring
  • Team collaboration and adaptability in diverse workplace settings

Timeline

Front Of Haus

Trail Haus
06.2024 - 08.2024

Barista/Bakery Worker

Kava Haus
05.2024 - 08.2024

Entertainment TA

Walmart
03.2023 - 11.2023

Deli Clerk

Kroger
11.2022 - 02.2023

Housekeeper

Holiday Inn Express and Suites
10.2021 - 05.2022

Daycare Teacher

Champions in the Making Daycare
07.2020 - 09.2021

Crew Member

McDonalds
07.2018 - 10.2019

Diploma -

Wilmington High School
Naudea Mojica