Professional motivator with strong focus on team collaboration and achieving results. Reliable in adapting to changing needs and ensuring consistent performance. Skilled in communication, leadership, and fostering positive work environment. Known for driving engagement and inspiring others to reach their full potential.
Overview
16
16
years of professional experience
Work History
Bus Activator
Hoopbus
12.2022 - Current
Operate and maintain bus health in accordance to Hoopbus standards to promote a clean and sanitized work environment for staff and visitors.
Responsible for creating a positive team atmosphere which encourages people of all ages to experience the culture of Hoopbus through basketball, art, dancing, music, interactive games and contests.
Facilitate open communication among team members, fostering strong working relationships and increased collaboration.
Report to scheduled locations promptly to help with event setups.
Execute P.E. Takeovers by providing accessible, fun and active basketball workshop stations which concludes with a 45 minute shutdown show engaging staff and students in challenges against Team Hoopbus.
Deliver video footage of Hoopbus Activation events to all social media platforms to promote and spread awareness of the Hoopbus brand.
Lead Cable Technician
White Oak Resources Coal Mine
04.2013 - 01.2016
Managed a team of cable technicians to ensure high-quality work and adherence to safety standards.
Trained new hires on best practices for cable installation and repairs, ensuring consistent work quality across the team.
Enhanced customer satisfaction by providing exceptional service during cable installations and troubleshooting issues.
Improved project efficiency by skillfully leading cable installation and repair projects, ensuring timely completion.
Served as a team leader managing a technical team in troubleshooting and repairing cable systems, industrial equipment and vehicles while providing client services to site owners.
Responsible for installing structured cable runs for field offices in missing sites.
Cable Installation Technician
Comcast
04.2009 - 02.2013
Responsible for providing structured cabling in homes and offices in accordance with company standards and operating procedures.
Improved customer satisfaction by providing efficient and professional cable installation services.
Resolved customer complaints, issues and elevated them to the proper offices as needed to ensure timely resolution.
Collaborated with other workers and customers to resolve issues of deficient communications connections.
Consistently achieved performance metrics related to installations per day while still maintaining high levels of customer satisfaction rates.
Maintained a safe work environment by adhering to company safety protocols and industry regulations during installations.
Education
Business
College of Lake County
Grayslake, IL
High School Diploma -
Waukegan High School
Waukegan, IL
01-2008
Skills
Structure Cabling
Optical and Copper Cabling Systems Installation & Maintenance
Forklift Operation
MS Office (Word, Excel, PowerPoint, Access, & Outlook)