Naudia Hollins
Burbank,CA
Summary
A dependable, dedicated, and coachable business and customer service professional with 8 years of working experience. I’m an example-based leader that works well independently and, in a team-oriented environment. Although I’m passionate about the development of my career, I understand the importance of keeping a synergistic relationship intact amongst the team. My work ethic can be described as integral and efficient. I’m especially skilled at handling difficult situations and fast-paced environments with finesse.
Overview
9
9
years of professional experience
Work History
Volunteer
Theodore Roosevelt Elementary School
09.2023 - Current
- Assisted with special events and programs.
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
- Communicated with staff members to stay informed about volunteer opportunities and events.
- Worked in team environment to maintain high levels of productivity.
Program Manager
HeyTutor
07.2022 - 12.2023
- Recruited, trained, and supervised a team of 100 tutors/paraprofessionals in the U.S., ensuring high-quality instruction and adherence to company teaching standards
- Handled all program-related communications, including progress reports, evaluations, and client inquiries, providing transparency and satisfaction
- Fostered strong relationships with parents, educators, and community partners to promote tutoring program and ensure student success
Assistant Property Manager
Picerne Residential
06.2021 - 04.2022
- Work with vendors and maintenance for timely completion of unit turns
- Issue necessary warnings letters/notices to residents and/or legal notices
- Update/Submit property update, Aged Receivables, month end and market research reports
- Maintained 95% occupancy or higher for 213 units
Assistant Property Manager
Holland Partner Group
05.2020 - 02.2021
- Provide administrative support to the property management team, handling data entry, lease renewals, and document management
- Managed daily operations, including tenant communications, maintenance request, and lease agreements
- Schedule and organize property inspections, maintenance visits, and move-ins/move-outs
- Maintained 95% or higher occupancy for 500 units
Leasing Manager
Mission Rock Residential
05.2018 - 01.2020
- Maintained 90% or higher occupancy for 260 units
- Set a Customer Service based standard & encourage team members to achieve the same
- Complete market surveys, monthly marketing reports, and planned resident events to maintain high occupancy
- Responsible for full cycle of leasing apartments homes, following companies POS process
Real Estate Agent
Momentum Properties
11.2015 - 03.2018
- Researched local market trends and comparable property values to ensure accurate price assessments and negotiation strategies for clients
- Collaborated with mortgage brokers, home inspections, and title companies to streamline buying/selling process
- Developed knowledge of local neighborhoods, market conditions, and property values to guide clients towards informed decisions
Education
Real Estate/Business -
Glendale Community College
Glendale, CA12.2024
Real Estate -
Champions School of Real Estate
Houston, Texas05-2014
Skills
- Yardi
- Fair Housing
- Organizational Skills
- Time Management
- CRM Software
- MS Office
- Conflict Resolution
- Customer Service
- Communication skills
- Confidentiality
- Team Leadership
Certification
- Texas Real Estate Salesperson License
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Volunteer
Theodore Roosevelt Elementary School
09.2023 - Current
Program Manager
HeyTutor
07.2022 - 12.2023
Assistant Property Manager
Picerne Residential
06.2021 - 04.2022
Assistant Property Manager
Holland Partner Group
05.2020 - 02.2021
Leasing Manager
Mission Rock Residential
05.2018 - 01.2020
Real Estate Agent
Momentum Properties
11.2015 - 03.2018
Real Estate/Business -
Glendale Community College
Real Estate -
Champions School of Real Estate
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