Dedicated advocate that provides exceptional professional care and implements appropriate interventions. Utilizes variety of resources to identify unique needs and assist vulnerable populations. Adept at establishing strong rapport with individuals from diverse backgrounds.
Overview
6
6
years of professional experience
Work History
Domestic Violence Specialist
Metropolitan Family Services
03.2023 - Current
May provide direct services to survivors of domestic abuse and their children, such as crisis intervention, safety planning, emotional support, life skills, advocacy, parenting support, information, and/or referrals. Direct services provided to clients may be in-person, virtual, or by phone and in individual or group settings.
May distribute written materials and/or conduct community-based presentations about domestic violence and available services to increase awareness.
Develops and maintains a working knowledge of MFS and community-based resources. May facilitate linkages with programs both within MFS and in the community.
Participates in a team-oriented approach by collaborating with other programs and departmental staff to provide comprehensive services for clients.
Completes paperwork in a timely manner, including case notes and other documentation needed for a client’s file.
Provides services in accordance with the Illinois Certified Domestic Violence Professionals’ code of ethics.
Supports data collection related to direct services and community-based outreach efforts.
Adult Probation Officer
Cook County Adult Probation Department
04.2019 - 03.2024
Assist in the rehabilitation of individuals who had been sentenced to probation
Collaborated with treatment facilities
Worked closely with Judges, State's Attorney's, and Public Defenders
Responsible for making house visits for probationers
Worked closely with probationers and their family/friends to help develop a support system
Worked in hostile situations in reference to probationers
Assist Law Enforcement Officers with serving individuals who had active warrants
Wrote reports on individuals progress during their probationary period
Obtained drug and alcohol screening on individuals being supervised on probation.
Intern
Cook County Clerk's Office
05.2018 - 07.2018
Maintains filing systems either manually or electronically
Answers phones, directs calls to appropriate individuals, and prepares messages
Copies, sorts, and files records related to office activities, business transactions, and other matters
Prepares letters, memos, forms, and reports according to written or verbal instructions
Sorts incoming mail and delivers to the appropriate department or individual; processes outgoing mail
Performs clerical duties including typing, filing, and completion of simple forms
Operates office machines including copiers, scanners, phone and voicemail systems, personal computers, and other standard office equipment.
Education
Bachelor's Degree in Criminal Justice and Minor in African-American Studies -
Western Illinois University
Macomb, IL
05.2018
High School Diploma -
Morton West High School
Berwyn, IL
05.2014
Skills
Computer Efficiency: Fast typer, Efficient in Microsoft Word, PowerPoint, and Excel
Teamwork
Professionalism
Leadership
Communication
Problem Solving and Critical Thinking
Client Education
Client Confidentiality
Family Counseling
De-Escalation Techniques
Group facilitation
Administrative Management
Shelter arrangements
Client Advocacy
Teen Dating Violence Prevention
Safety Planning
Time Management
Decision Making
Adaptability
Timeline
Domestic Violence Specialist
Metropolitan Family Services
03.2023 - Current
Adult Probation Officer
Cook County Adult Probation Department
04.2019 - 03.2024
Intern
Cook County Clerk's Office
05.2018 - 07.2018
Bachelor's Degree in Criminal Justice and Minor in African-American Studies -
Clinical Social Work Intern – Domestic Violence Program at Metropolitan Family ServicesClinical Social Work Intern – Domestic Violence Program at Metropolitan Family Services
Head Start Lead Teacher/School Site Director at Metropolitan Family ServicesHead Start Lead Teacher/School Site Director at Metropolitan Family Services