Summary
Overview
Work History
Education
Skills
Websites
Certification
Additional Information
Personal Information
Languages
Interests
Timeline
Generic

Nauman Bhatti

Chicago,IL

Summary

Detail-oriented and safety-conscious IT professional with 3 years of hands-on experience in data center operations, hardware diagnostics, and IT equipment maintenance. Proven track record of troubleshooting, deployment, and decommissioning of server, network, and storage hardware. Strong commitment to compliance, safety, and teamwork. Eager to contribute to Microsoft's Cloud Operations & Innovation (CO+I) as a Data Center Technician.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Data Center Technician

ABC Hosting Solutions
05.2023 - Current
  • Installed, configured, and decommissioned server, network, and storage hardware in a 24/7 production data center.
  • Performed diagnostics and replaced faulty components with zero/minimal downtime.
  • Maintained accurate asset records, cabling diagrams, and compliance with deployment standards.
  • Supported deployment projects including rack elevation, patch panel management, and structured cabling.
  • Participated in on-call rotation and weekend maintenance windows, adhering to SLA metrics and KPIs.
  • Collaborated with cross-functional teams to execute site refreshes and hardware upgrades.

IT Support Technician

TechNova IT Services
06.2022 - 04.2023
  • Provided hands-on hardware support for desktops, laptops, and servers.
  • Assisted in imaging systems, setting up new workstations, and troubleshooting network issues.
  • Conducted routine checks, patch cable management, and server room organization.
  • Supported small office server rooms and coordinated with vendors for hardware repairs.

Education

Associate Degree - Computer Information Systems

Oakton Community College
Des Plaines, IL
01.2021

Skills

  • Server hardware management
  • Network cabling installation
  • System troubleshooting
  • Proficient in Windows and basic Linux operating systems
  • System imaging and deployment
  • Data-bearing device management
  • Experienced with ServiceNow and Jira
  • Safety and security protocols
  • Asset management expertise

Certification

  • CompTIA A+
  • CompTIA Server+ (in progress)

Additional Information

Available to work 12-hour shifts, weekends, and holidays, Authorized to work in the U.S., Physically fit to lift equipment up to 50 lbs and perform manual tasks in a data center environment

Personal Information

  • Availability: Available to work 12-hour shifts, weekends, and holidays
  • Immigration status: Permanent Resident


Languages

English
Urdu
Hindi

Interests

  • Artificial Intelligence (AI) and Machine Learning
  • I participate in low-impact exercises to strengthen core muscles

Timeline

Data Center Technician

ABC Hosting Solutions
05.2023 - Current

IT Support Technician

TechNova IT Services
06.2022 - 04.2023

Associate Degree - Computer Information Systems

Oakton Community College

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