
Reliable and friendly Customer Support Representative with 3 years of experience providing responsive service in retail and call center environments. Skilled in communication, problem solving, and ensuring positive customer experiences. Highly experienced in customer support roles. Familiarity with common software tools for customer relationship management and ticket handling, coupled with strong problem-solving skills and empathetic communication style. Proven ability to manage high-volume calls, emails, and chats while maintaining top-level customer satisfaction rates. Demonstrated success in conflict resolution and commitment to continuous improvement in service delivery.